Sr. Analyst, Store Strategy & Method Improvements

GENERAL PURPOSE:


The Sr. Analyst Store Strategy and Method Improvements will play a key role in analyzing all store technology, processes, and business model improvements for the chain, as well as being responsible for the labor standards and the labor management system. He/she will be responsible for analyzing significant amounts of data accurately and quickly to reveal results such as labor save, Return on Investment, budget impacts, and capital investment. He/she will serve as a subject matter expert on projects and the labor model, complete store visits to collect both qualitative and quantitative feedback, and develop and present summaries of results. Additionally, he/she will serve as the gate keeper of updates to the labor model.


ESSENTIAL FUNCTIONS:


Manage the Labor Model


Subject matter expert in the development of engineered labor standards through the use of the Maynard software suite and MOST.

Serve as the primary point person for all changes to labor standards, ensuring accuracy. Provide guidance to team members prior to updates, troubleshoot issues if they arise, and test and execute software upgrades.

Partner with IT on timing for maintenance and maintain the planning calendar used for production and scheduling.

Manage the relationship with the vendor support team and partner with them on solving issues with the software.

Develop and conduct measurements for current and future processes. Estimate and later validate the reliability of method improvement labor saves.

Communicate monthly and as-needed to Finance on changes to unplanned and planned payroll saves.


Identify, Test, and Implement Process and Technology Improvements

Identify industry best practices, competitor practices, and technology opportunities to improve store efficiency, execution, and reduce labor spend at both Ross and dd’s

Support cross-functional teams comprised of Analysts, Managers and Directors from Store Planning, Store Operations, Strategy, Loss Prevention, Shortage Control, Finance, and the field to implement pilots and chain-wide initiatives to improve efficiency

Prepare and present clear, fact-based presentations to illustrate findings and gain credibility based upon recommendations


Create New and Maintain Existing Labor Standards

Become an expert (if not already proficient) in the development of engineered labor standards through the use of the Maynard software suite

Develop and conduct measurements for current and future processes. Estimate and later validate the reliability of method improvement labor saves

Support Manager who serves as key point of contact for organization to understand impact of changes in the business on labor


Perform comprehensive data analysis


Design and conduct financial and operational analysis to identify process improvement opportunities as well as track pilot performance

Design (with limited guidance) and complete ad hoc analysis as requested

Ensure alignment between labor standards, business objectives, and the labor management system


COMPETENCIES:


Analysis and Judgment

Drive Results

Business Acumen

Communication

Organization

Problem Solving

Collaboration/Influence

Teamwork

Planning

Time Management


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:


Bachelor’s degree required (preferably in an analytical field)

Strong candidates will have a minimum of 2-3 years post college experience, preferably with a top-tier consulting firm or retailer

Outstanding analytical ability - must have a data driven approach to solving problems. Requires very strong quantitative skills, a good sense of how to dissect problems and a strong ability to “connect the dots”

A detail-oriented approach: Must pay very close attention to details and have the drive to get things right

Ability to build effective relationships with a wide variety of internal customers, including store and field leadership. Must be able to listen, understand and communicate with multiple levels from peers to Executives

High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple projects simultaneously

High degree of reliability including accountability for daily, weekly, and long-term projects

Advanced financial and statistical modeling skills, computer skills including Microsoft Access, Word, Excel, and PowerPoint – proficiency of Excel and PowerPoint required

Six Sigma, Lean, or MOST labor standards experience preferred


PHYSICAL REQUIREMENTS/ADA:


No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.

Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.

Job frequently requires sitting, handling objects with hands.

Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.

Vision requirements: Ability to see information in print and/or electronically.

No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.


SUPERVISORY RESPONSIBILITIES:


None



DISCLAIMER:


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.


Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.


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