Sr. Analyst (MicroStrategy), Business Information

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:
  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:

About this opportunity:

As a member of the Business Information team, the Senior Business Analyst will play an important business facing role by being a central point of contact. The Sr. BA will partner closely with IT to ensure that reports and data analysis get constructed based on business requests. Key responsibilities include learning the business requirements, understanding functional context of the requests, and appropriately building reports and analysis within the available reporting platforms. S/He will be presented with a business need or problem and have an opportunity to work with a dynamic team to arrive at a solution, ensuring successful delivery of the solution back to the business community. Areas of focus include retail knowledge, technical solutioning, report building, user support, change management, relationship management, and project management activities.


Requirement Gathering and Data Validation
  • Analyze business objectives of the stakeholder and develop solutions to address their business needs
  • Collaborate with key stakeholders to define the project phase plans
  • Document functional and other requirements based on customer or business partner feedback on moderately complex projects
  • Collect and consolidate data from responsible parties to be used for reporting and dashboard creation
  • Write queries (SQL, MDX, etc.) to research and understand the data structure
  • Work with IT/technical resources to translate business requirements; ensure that the dataset/cube are built per requirement
  • Manage issue escalation and resolution during the data validation phase

Report Development and Delivery
  • Develop an understanding of strengths/limitations of various tools and technologies available. Suggest alternate methods of data presentation
  • Leverage the available reporting tools (MicroStrategy, Excel/SSAS, etc.) to create reports, confirm the data integrity via thorough testing
  • Align on the report delivery strategy and ensure the delivery per SLA
  • Lead the pilot effort of new reports and dashboard prior to the deployment and work with IT to incorporate their feedback into the final version of the deliverable
  • Collect user feedback and provide support as needed
  • Lead post deployment validation as instructed by project leadership or management

Additional Responsibilities
  • Handle report development and delivery as a project and assume management responsibilities such as managing meetings, driving issue resolution, and making escalations to the leadership
  • Facilitate user acceptance testing for moderately complex projects and obtain sign-off from the business
  • Assess and determine priorities for training deliverables and routinely manage the creation of training deliverables: training plan, training schedule, job aids, etc.
  • Lead creation and review of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results

Who you are:
  • You have a bachelor's degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • You have 5-8 years' experience in the Retail industry, report building, or equivalent work experience
  • You are proficient in MicroStrategy and Excel
  • You have the ability to understand and apply instructions or suggest alternate proven methods to move projects forward
  • You can follow established practices, policies and procedures
  • You are able to build stable working relationships
  • You have strong communication skills
  • You have a very strong understanding of productivity suite software (i.e. Microsoft Office)
  • You have strong analytical skills
  • You are able to create simple to complex analytical solutions
  • You can take an abstract analytical problem and break it down into actionable tasks
  • You have a solid level of working business knowledge in retail (Buying and Planning), this is preferred
  • You have strong SQL and data modeling skills, this is a plus

Perks and Benefits of joining our team:

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....

* eligibility may vary based on level and tenure, subject to change

At Ross & dd's we care about our Associates and the communities we serve. We are committed to building diverse teams and an inclusive culture that respects, values and celebrates the diversity of backgrounds, identities, and ideas of those who work and shop with us.