Senior Director, Planning & Delivery

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Come see what’s in store:

Partner with cross functional teams including Planning, Allocation, Forecasting, IT, and other operational and strategy teams to understand how to best align IT capabilities to achieve critical business outcomes. Responsible for running Product management for Planning & allocation projects, lead the team that translates business needs into system requirements and drive delivery with ownership of the overall IT solution. Lead a team of business analysts and Product Owners as they work with business stakeholders and technical resources to groom and prioritize requirements backlogs and ensure alignment to key business objectives and milestones.

Build relationship with key executive stakeholders and partner with them to align IT roadmaps and projects with their business and operational strategies. Serve as the go-to person for the business for new requests, IT projects, and demand - developing an understanding of targeted outcomes and value expectations for each. Highly visible role with the senior business executives and a member of the IT Leadership Team

The base salary range for this role is $143,500 - $270,100. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


• Lead & mentor a team of business analysts, Product Managers, and IT delivery leaders to evolve the Planning & Allocation portfolio team to support upcoming large IT initiatives

• Act as Product Manager or Solution Manager for Planning or Allocation IT projects including large, multi-year initiatives; manage portfolio product roadmaps, resource, scope and timeline commitments

• Assess value and develop business cases associated with new capability requests and then prioritize against existing demand for delivery on key projects

• Represent Planning & Allocation Delivery as a key participant in the IT 5-year planning and road mapping process and manage ongoing business demand; establish process and cadence for prioritization and status of demand items with key business stakeholders in the context of assigned products

• Build a high performing team of business analysts / product owners with iterative project delivery (Agile) skills and planning & allocation business acumen; partner across broader IT organization and business teams to optimize NYBO project delivery methodology

• Help influence and set strategic direction for the Planning & Allocation IT portfolio roadmap; work with business and IT leadership to ensure roadmap alignment and business commitment

• Consult with senior business leadership to align priorities with broader strategic IT initiatives

• Consult with IT stakeholders on planning of upcoming programs

• Ensure that individual project teams are constructed and staffed to effectively deliver commitments

• Provide ongoing support and leadership to align projects with our data governance principles

• Ensure the team works affectively across IT and follows processes and engagement models with cross functional IT partners

• Act as an expert of what is happening in the retail planning, forecasting and allocation landscape, and bring that expertise into Ross business discussions


• Building Effective Teams (for managers of People and/or Projects)

• Developing Talent (for managers of People)

• Collaboration

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility


• Undergraduate degree in information systems, business administration, or a related technical discipline. Advanced degree in a similar field preferred.

• At least 15 years of experience within IT delivery (either from IT or business working with IT on project delivery) with progressive responsibility and influence. Experience leading projects that involved cloud migration or business transformation is preferred.

• At least 5 years of retail IT experience, with specific systems knowledge of major retail applications, with demonstrated depth in planning, forecasting and allocation systems

• Demonstrated experience partnering with business teams to translate pain points or opportunities into capability needs with targeted, measurable outcomes, preferably in a Portfolio or Product Management leadership capacity

• Demonstrated experience in the development and prioritization of business requirements, coordination of business testing, and partnering with delivery teams for business programs/projects

• Demonstrated experience in delivering custom development projects using an iterative, incremental delivery methodology such as Agile processes

• Strong analytical ability, business acumen, judgment and problem-solving skills

• Strong communication skills, both written and verbal, and able to work effectively with VP and above executives

• Strong interpersonal skills with the ability to work effectively in a matrixed organization

• Ability to build and lead teams that are geographically distributed and work across different time zones

• Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects

• Leadership skills; able to supervise and inspire team members

• Demonstrated ability to execute financial analysis, such as estimating and managing cashflow

• Some travel may be required

Nice to have: Experience in either MDM platforms, merchandising systems, Product Lifecycle Management, Assortment Planning

his role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others. However, this role can perform duties effectively using a combination of in-office and remote work

Director IT, Planning & Allocation Delivery
IT Manager II, Planning
IT Manager II, Allocation
Solution Architect III - Planning & Allocation
Lead, Planning Delivery

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.