Senior Director, Cyber Defense

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Come see what’s in store:

The Cyber Defense Sr. Director is a senior level leader responsible for Cybersecurity prevention and incident response functions with prior "hands-on" technical security expertise. This role is responsible for leading the team in identifying protective measures, researching cyber incidents, conducting comprehensive investigations, directing threat intelligence, proactive threat hunting, and other related activities necessary in leading a multi-level Security Operations Center (SOC).

The successful candidate is able to lead the advancement of this overall security function and take it to the next level of maturity which may include building and/or taking on other related security functions such as security analytics, Threat Management, and/or managing support and engineering of SOC related technologies.

During an incident this role leads all detection and response activities and acts as the Incident Commander working with cross-functional teams across IT, the business, and 3rd party resources to irradicate, contain, and recover from a cyber incident. This role possesses strong communication skills as they engage and provide updates to the senior leadership team.

This senior leader stays connected with the evolving threat landscape and possesses deep expertise around industry best practices in various aspects of IT and Cybersecurity. This role is also responsible for bringing forward broad cybersecurity expertise and thought leadership to assist the CISO in developing and implementing a comprehensive information security strategy that aligns with the organization's goals and objectives. The successful candidate will work collaboratively with business and technical teams to identify security risks, implement security controls, and ensure compliance with applicable laws and regulations to protect the organization's systems and data.

The base salary range for this role is $143,500 - $270,100. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


• Leads Cyber Defense team and other related functions to defend against cyber-attacks and to protect Ross during a cyber-incident

• Stays aware of external threats and events and applies tactics to protect against them

• Builds relationships with internal business partners such as Finance, Legal, HR to help guide them during security incidents

• Partners with engineering and delivery teams to implement capabilities that protect Ross.

• Communicate to internal and external partners to convey technical information in an easy-to-understand way.

• Develops and maintains Incident Response Plan and holds training to ensure readiness

• Ensures IR playbooks are maintained and distributed as appropriate.

• Present monthly status reports to show internal event and incident trends

• Document Ross incidents and provide regular updates to leadership.

• Develops an Incident Response Steering team to guide the program growth

• Take internal precautions to protect against known 3rd party breaches with Ross Partners, Vendors, and suppliers.

• Stays aware of on-going projects to ensure Cyber Defense programs protects new and changing systems

• Maintains a strong understanding of current cybersecurity threats and countermeasures, such as Advanced Persistent Threats (APTs), cyber-crime, hacktivism, and associated tactics.

• Assist CISO in optimizing and improving security functionality of existing technologies and controls.

• Engage cross-function IT teams such as Architecture, Engineering, and Application teams

• Assist CISO in developing security strategy and roadmap. Work with business and IT owners to help define, develop, and maintain strategic and tactical programs and plans.

• Partner closely with CISO, Chief Security Architect, Security Delivery & Engineering, and GRC teams

• Knowledge of industry standard frameworks as NIST, ISO, PCI, SOX, HIPAA.


• Building Effective Teams (for managers of People and/or Projects)

• Developing Talent (for managers of People)

• Collaboration

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

• Strategic Agility Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Strong influencing skills, both within the IT organization and business units

• Solution oriented; on-time and on-budget win-win mentality

• Customer centric approach with a drive for results and quality of work

• Self-critical, able to evaluate past failures objectively with focus on continuous improvement

• Strong interpersonal skills


• At least 10 to 15 years of experience in Information Security with demonstrated and progressive responsibility and influence.

• 5 to 10 years leadership experience

• Experience using Attack Frameworks such as MITRE and Cyber Kill chain

• Possess a strong understanding of SIEM technologies, secure internet gateways, EDR/MDR, IDS, SOAR, IPS, Email flow and Security,

• Broad knowledge of major technologies, platforms, and systems.

• Ability to develop strategic vision and perform 5-year planning

• Experience writing system requirements

• Experience managing service providers/integrators, including offshore services.

• Strong analytical ability, judgement, and problem analysis techniques

• Strong communication skills both written and verbal and able to effectively operate with VP and above executives.

• Knowledge of industry standard frameworks as NIST, ISO, PCI, HIPAA.

• Strong interpersonal skills with the ability to work effectively in a matrixed organization.

• Ability to work with teams that are geographically distributed.

• Demonstrated ability to execute financial analysis, such as TCO models and ROI.

• Some travel may be required.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

Managing the recruitment, retention, and career development of internal staff.
Managing, mentoring, and leading professional services staff as needed
Manages a team of Security Engineers

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.