Senior Business Analyst, Master Data Office

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Senior Business Analyst, Master Data Office

About this opportunity...

The Master Data Office is a new enterprise team at Ross defining how data can better serve the business. The Senior Business Analyst will identify key opportunities for improvements and contribute to critical operational/process improvements or projects.

This role will support the MDO vision to be the central point of contact for all master data needs within a certain data domain (i.e., Vendor/Supplier, Product Hierarchy, Item, or Org). They will ensure that all requests are prioritized, addressed, and resolved in a timely manner.
The Senior Business Analyst may represent the team in meetings with executives or key business partners. They will be able to independently work, managing deliverables and expectations.

The base salary range for this role is $93,200 - $109,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

What you will do and what you will learn...

Point of Contact for Business

• As point of contact for multiple business departments across the organization, the Senior Business Analyst will be playing an important role to support multiple business units, address regular requests, and troubleshoot issues.
• Analyze data to troubleshoot or provide data insights and business visibility.
• Ability to partner with cross functional teams

Documentation

• Ensure that existing governance and process documents are up to date based on changes in requirements or business needs.
• Develop foundational domain specific operational processes and reporting structures related to Master Data Management

Request Management

• Manage workflow and requests in a Master Data Management Tool. Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes.

Process improvement/Projects

• Identify and provide solutions on ways to service the business better.
• Play a role on enterprise-wide initiatives involving Master Data across the organization

Compliance and Adoption

• Promote adoption of data governance processes by establishing clear understanding (e.g., conducting periodic refresher workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners.
• Provide Manager with solutions or best practices.
• Verify all Master Data Management processes around data governance are followed
• Play an integral role in escalating requests that do not comply with the governance set by MDM.
• Build deep content knowledge around how the business end-users use this foundational data to run the business

Mentorship

• Work and partner with Business Analyst on complex challenges as they arise.

Digital Asset Management

• Lead the day-to-day operations and governance of digital assets within the DAM ensuring optimal value for the organization
• Execute reports and provides insights of the data to determine updates needed in the process and governance. Ability to present findings to Leadership
• Continue to support build out of DAM across the enterprise
• Serve as the power user for the best practices, training, process adoption and in-house expert for the DAM solution
• Partner with IT on technical solutions/troubleshooting within DAM
• Build out and maintain documentation, including best practices for business users, internal team and Leadership.

What you need to be successful...

• Bachelor's Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
• 5+ years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding
• Prior Data Governance and Administration experience or exposure preferred
• Experience w/ Bynder or equivalent a plus
• Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements
• Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties
• Strong understanding of productivity suite software (i.e. Microsoft Office)
• Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
• Strong analytical skills
• Ability to follow established practices, policies and procedures
• Strong communication skills
• Ability to build working relationships and bring about cooperation from leadership and working teams
• Ability to adjust with changing work environments, priorities and goals

Physical Requirements/ ADA:

• Job requires ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
A broad range of affordable health insurance options & personal medical plan concierge
401(k) with employer match and Life insurance
Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
Employee stock purchase plan
Access to health and wellness benefits such as BetterHelp and Headspace
Charitable donations matched by Ross Stores Foundation
And more....

*benefits vary by level and position and are subject to change

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