Senior Business Analyst, Business Information

Senior Business Analyst, Business Information

About Ross Stores, Inc.

Welcome to Ross Stores, Inc. Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:

  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:

About this opportunity ….

The Senior Business Analyst for Business Information here at Ross will help to bridge the gap between the business teams and the technical teams who will provide solutions. S/He will play an important role in establishing the foundation for reporting standards across the enterprise. The Senior Business Analyst will be continuously involved in communications with stakeholders, other team members and developers as they create the solution to business reporting and data needs / gaps. The Senior Business Analyst will lead and participate in information-gathering sessions including interviewing, gathering requirements, and solution workshops. The Senior Business Analyst may also get involved with negotiating the solution with the business and the technical team to come up with the right solution for all involved and influencing the results of decisions during the solution cycle. S/He will be presented with a business need or problem, have an opportunity to work with a dynamic team to arrive at a solution, and work with the technology team through the delivery of the solution back to the business community. Areas of focus include retail knowledge, reporting governance, business requirements gathering and documentation, user support, change management, relationship


  • Gain a solid understanding of business reports and tools
  • Maintenance of the report inventory
  • Data enrichment to capture attributes for the existing report inventory
  • Develop a data dictionary for all metrics, calculations and metric abbreviations for report column headings
  • Drive a report rationalization effort to evaluate the usage of the existing reports with an eye towards consolidation
  • Partner with business to review and understand all new reporting demand
  • Elicit and document comprehensive business requirements for reports and data pulls
  • Develop partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on questions or use cases
  • Assess and determine priorities for training deliverables and routinely manage the creation of training deliverables: training plan, training schedule, job aids, etc.
  • Lead creation and review of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results, as they relate to User Acceptance Test (UAT
  • Drive the communication of the release and deployment plans with business stakeholders
  • Support the team to deliver projects in a timely manner

Who you are

  • You have a Bachelor’s Degree with a concentration in Business, Economics or Computer Science, or an equivalent diploma
  • You have 5-8 years of experience in the Retail field – either business or IT
  • You are able to determine methods and procedures on new assignments and coordinate activities of other associates
  • You have the ability to exercise judgment and influence in selecting methods, techniques and evaluation criteria for obtaining results
  • You have excellent communication skills to all levels of the organization
  • You have access to a network of key contacts outside of own area of expertise
  • You have advanced application of productivity suite software (i.e. Microsoft Office)
  • You are able to apply a solid level of working business knowledge

Desired Skills ...

  • You bring hands on experience with BI tools (i.e. MicroStrategy)
  • You have hands on experience with data governance tools
  • Basic SQL skill is a plus

Perks and Benefits of joining our team….

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....

* eligibility may vary based on level and tenure, subject to change

At Ross & dd’s we care about our Associates and the communities we serve. We are committed to building diverse teams and an inclusive culture that respects, values and celebrates the diversity of backgrounds, identities, and ideas of those who work and shop with us.