Senior Business Analyst (Business Continuity)

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

The Senior Business Analyst will be responsible for assisting BC Program initiatives. This role will work with Critical Ross Business functions, IT, Emergency Management and Disaster Recovery to ensure that ROSS has up to date BC plans and Crisis Management Team (CMT) Plans. He/she will also be responsible for developing and maintaining program level communication, training, reporting and metrics and will support the Manager I and the Senior Manager/Director in annual BC planning activities.


• Create, refresh and sustain Business Continuity Plans throughout all phases of the BC Lifecycle process.

• Innovate and iterate on program execution methodology to provide continuous improvement opportunities on an on-going basis to increase program maturity.

• Develop partnership, act as a liaison with business and IT owners to help define, develop and maintain and test Business Continuity Plans.

• Coordinate and test Business Continuity Plans on an annual basis.

• Perform needed analysis to support the BC program

• Ability to lead, develop materials and deliver/present to senior leadership.

• Stay current with Business Continuity industry trends and best practices.

• Previous Project Management experience a plus


• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Active Listening

• Time Management

• Problem Solving

• Customer Focus


• Undergraduate degree or equivalent experience

• Five to Eight years of Business Continuity experience with progressive responsibility and influence

• Strong written and verbal communication skills

• Demonstrated experience in delivering solutions

• Demonstrated Project Management skills

• Demonstrated experience in Office 0365 (Excel, Word, PowerPoint, Access)

• Demonstrated Experience using SharePoint

• Demonstrated experience in the development of solution programs / projects

• Demonstrated analytical ability, judgment and problem analysis techniques

• Strong interpersonal skills with the ability to work across teams and business units

• Emergency Communication Tools experience a plus

• DRII Certification a Plus

• Disaster Recovery/Crisis Management knowledge a plus

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Some travel may be required.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.