Senior Analyst, Best Practices

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


This role will act as a Store Operations partner to define and modify company best practices through sound analysis, effective project management, and consensus building with Executives. They will coordinate with key business partners to design, test, and implement improvements to store best practices and/or technologies. Key components of this role are understanding Store Operations policies and procedures, producing insights through data analytics, working directly with stores/field leaders to collect feedback, and communicating recommendations to leadership.

The base salary range for this role is $73,500 - $110,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


Perform comprehensive data analysis:

• Support project analyses and quantify potential impact to key business metrics

• Provide analytical support for pilot initiatives end-to-end, including pilot/control store selection, KPI/metric analysis, delivery of pilot results and insights, and rollout logistics

• Support ad hoc analysis as requested
Identify, Test, and Implement Process Improvements:

• Identify industry best practices and competitor practices to improve store efficiency and execution

• Support the creation of presentation materials for Executive-level audiences

• Partner cross-functionally with stakeholders to gain input and develop inclusive/holistic operational solutions; pilot and/or rollout these enhancements to improve store efficiency and operational effectiveness

• Partner with Store Communications to develop appropriate communication and training to educate field operators on best practices and process enhancements


· Building Effective Teams (for managers of People and Projects)
· Developing Talent (for managers of people only, N/A for this role/level)
· Collaboration
· Leading by Example
· Communicates Effectively
· Ensures Accountability and Execution
· Manages Conflict
· Business Acumen
· Plans, Aligns and Prioritizes
· Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Process Management

• Problem Solving

• Drive for Results

• Learning on the Fly

• Planning and Organizing


• Bachelor's Degree required; MBA preferred

• Prior consulting experience preferred; retail experience preferred

• Superior analytical skills, both mathematical and problem solving

• A detail-oriented approach - must pay close attention to details and have the drive to get things right

• Advanced skills in Excel, PowerPoint, and Word - mastery of Excel and PowerPoint required

• High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple activities simultaneously

• High degree of reliability including accountability for daily, weekly, and long-term projects


This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.