Maintenance Director (West) - Distribution Center

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The Maintenance Director is responsible for managing the execution of standardized maintenance functions across multiple facilities. Primary responsibilities include holding DC maintenance managers accountable with maintenance task completion, adherence to maintenance budgets, and associate training as per guidelines. The Director will mentor each of the direct reports to ensure they continue to grow and develop with their position responsibilities. The Director plays an active role in coaching the managers to continually evaluate current maintenance processes providing input for change that will increase productivity or added cost savings. The Director works with local DC maintenance managers to evaluate current material handling assets ensuring full utilization prior to life cycle replacement process. Reviews/ recommends changes to existing material handling equipment and all proposed construction projects. Ensures each DC maintains timeline compliance and quality of work for DC capital projects. Ensures DC maintenance managers maintain an open, engaging labor relation's environment which remains issue free. Ensures that each facility completes required safety training and execute a strong safety-first environment.

The base salary range for this role is $108,600 - $204,150. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


• Manage the execution of all standardized maintenance functions across multiple DCs.

• Responsible for developing DC M&R budgets in partnership with the local DC manager. Ensure approved budgets are maintained.

• Conduct semi-annual audits of all maintenance functions providing feedback to DC leadership.

• Review and recommend changes to contracted "Other Services" accounts ensuring contractual compliance and best pricing.

• Manage the coordination of all construction projects and internal changes to facility, property and equipment. Work with engineers on planning and evaluation of equipment changes for Process Improvement and Network Implementation. Ensure timeline compliance, quality of work and all safety standards are in compliance.

• Manage DC capital plan to ensure equipment obsolescence and end of life projects.

• Manage 3rd party vendors and DC maintenance teams when faced with failed systems 24/7


• Analysis and Judgment

• Leadership

• Collaboration

• Communication

• Planning & Organizing

• Technical / Functional Competence

• Analysis & Judgment

• Motivation

• Coaching

• Drive Result


• Four-year degree in Mechanical/Electrical Engineering or equivalent industrial technical training with electro-mechanical systems.

• 7 or more years related maintenance manager experience in a retail distribution center.

• Technically proficient with highly automated distribution center material handling systems both mechanical and electrical.

• Ability to review and critique facility, conveyor systems, and schematic diagrams.

• Detailed understanding of OSHA standards and regulations with a strong emphasis on associate safety.

• Travel between 25-50% of the time in support DC direct reports.

• The ability to effectively communicate and interact at many organizational levels including non-exempt associates, operations supervisors, and high-level management.

• Detail-oriented with strong organizational and technical writing skills.

• Experience in using PCs in a professional setting - developing and using standard applications such as spreadsheets, databases, word processors and CMMS as typical tools to execute.


This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others.  Regular attendance also is a requirement of the position.

Vision requirements: Ability to see information in print and/or electronically.


Managers, DC Maintenance


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.