Lead, Project (LP Technology)

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The Loss Prevention Project Lead facilitates the development, implementation, and ongoing execution of multiple LP technology projects, service programs, and systems. This is accomplished by managing service and installation initiatives from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e., Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e., vendors, service providers, contractors, etc.) to drive results, and monitoring to ensure all initiatives meet scope, timeline, and budget. The Project Lead is also responsible for managing the maintenance and repair/replacement of physical security equipment (i.e., EAS, CCTV, Access Control, Alarm Systems, etc.) in existing locations and overseeing location-specific projects related to physical security equipment.


• Develops timelines and budgets for LP technology installations and service calls as assigned. Ensures that projects and service calls are executed according to the process for timelines, funding, drawings, approvals, technology standards, and quality standards.

• Issues plan to vendors and contractors to supervise and monitor installations or repairs by resolving issues on timing, quality, accuracy, pricing, and the shipment of needed parts.

• Supervises and maintains project schedules and service data to meet deadlines and service level agreements. Manages and monitors the daily progress of vendors and contractors. Handles vendor and store calls as needed.

• Generates project recaps with photos from installations and remote monitoring camera views for validation and documentation.

• Manages the maintenance and repair of existing technology that has not met the guidelines for replacement.

• Communicates project plans and scope to vendors and internal partners; ensures that information is communicated to the impacted groups effectively and promptly before the installation date.

• Communicates schedules and revisions and coordinates with Field partners, Construction, Facilities, Store Ops, and others internally so that the technology installation process works in concert with any construction process that may be included in a project's scope of work.

• Leads kick-off calls, daily check-ins, and post-mortem meetings with Vendors, Stores, Field Management, and other business partners.

• Manages the bid process by choosing vendors, validating each bid, analyzing the pricing, and awarding the project.

• Gathers all required quotes and pricing and leads the Capital Expenditure Request (CER) process.

• Tracks and manages all project and service-related costs to remain within the budget.

• Works with the Finance team to ensure that the budget is followed and the forecast is reported monthly.

• Performs other duties as assigned.


• Communicates Effectively

• Ensures Accountability & Execution

• Organizational Agility

• Manages Conflict

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes


• 5+ years of project management or related experience

• Bachelor's degree preferred

• Excellent organizational skills, detail-oriented

• Excellent written and verbal communication skills

• Excellent analytical skills and conceptual ability

• Demonstrates ability to handle multiple projects at one time

• Self-motivated individual who can be successful in a fast-paced environment

• Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; occasional exposure to demands and pressures from persons other than immediate supervisor.


Job requires the ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Some travel may be required.
Job frequently requires sitting and handling objects with hands.
This role requires regular in-office presence, including engaging in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and feedback. However, this role can perform duties effectively using a combination of in-office and remote work.



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.