Inbound Transportation Coordinator

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


The inbound domestic transportation coordinator is responsible for providing support for all domestic inbound transportation activities. This position will be responsible for application of Accessorial charges to shipments in TMS, entering and verifying vendor routing requests and archiving orders in the Transportation Management System, reviewing in RDM as well as scheduling live unload appointments at all DC's. This position is also responsible for supporting cross functional and administrative activities, as appropriate, for both inbound domestic and international functions.


  • Serve as point of contact for pending operational items on "Freight Payment Issues Log". Responsible for system entry of approved accessorial charges on shipments within TMS. Monitor Ross-Ship-Cost email box for accessorial entry requests, carrier invoices, & approval notifications etc.


Provide support to the inbound group in all areas of inbound transportation, including application of Accessorial charges to shipments in TMS, scheduling, tracking, and tracing of orders. Investigate and resolve issues related to domestic movement of freight. Provide support to inbound planners as needed

  • Provide superior level of customer service to vendors, carriers and DC's. Support customer service to multiple divisions of Ross to resolve any transportation-related issues
  • Assist with any projects requested by the Inbound International and Domestic Supervisor(s) and Manager


  • Teamwork
  • Performance Standards
  • Drive Results
  • Communication
  • Customer Service
  • Adaptability


  • 5+ years of transportation operations/staff experience with knowledge of carrier logistics preferred
  • Bachelor's degree, or related professional work experience
  • Proficient in Microsoft Word, Excel and Access is required
  • Strong self-motivation and the ability to work aggressively to complete projects
  • 2 - 4 years of experience in a customer service role preferred
  • Transportation experience within the retail industry preferred
  • Transportation Freight Pay & Accessorial charge experience a plus


No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.

Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.

Job frequently requires sitting, handling objects with hands.

Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.

Vision requirements: Ability to see information in print and/or electronically.




This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.