ICQA Shortage Control Associate Analyst

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

ICQA Shortage Control Associate Analyst - 1st shift

The Associate Analyst, Inventory Control & Quality Assurance Shortage Control position is responsible for the supporting of all inventory control indicators, transactions, and quality control metrics pertaining to shrink and shortage for the supply chain network. The Associate Analyst will research and provide data analysis to support preventing shrink. This position will partner and collaborate with the executive team, merchants, ICQA team, managers, and senior business analysts.


Pay: $20/hour

1st Shift: 8am - 5pm Monday - Friday

  • Research and provide data analysis to support preventing shrink. Identify areas of opportunities related to high shrink. This may include but is not limited to, understanding complex shrink opportunities, purchase orders, over receipts, and open quantities with shortage opportunities
  • Presenting data in charts, graphs, and tables (to give visual representation to trends);
  • Partner with multiple departments in resolving problems as requested and communicate research/resolutions.
  • Actively collaborate with Operations and provide data to help prevent and recover shrink.
  • Research and recommend alternative actions, procedural updates, audits and potential system updates.
  • Provide consistent level of internal and external customer service
  • Conduct ad hoc analysis and special requests as assigned by management.

  • Analysis and Judgement
  • Collaboration
  • Communication
  • Planning
  • Organization
  • Detail-Oriented

  • 2 years of Inventory Control & Quality Assurance or analyst experience preferred.
  • College degree or equivalent work experience
  • Ability to import, clean, transform, validate, and/or model data to aid in the decision-making process.
  • Advanced experience in MS Excel, MS Access, and VBA (or similar coding languages VB, C#, or C++).
  • SQL + query capability preferred.
  • Strong communication skills both oral and written, to all levels of the organization.
  • Ability to interact professionally with all levels within the organization.
  • Sense of urgency in responding to needs of Associates and Managers.
  • Ability to coordinate and engage with different teams across the network to accomplish projects.
  • Attention to detail and ability to work with a high level of accuracy.
  • Knowledge of Distribution Center processes with some knowledge of DC reports preferred.
  • Ability to read, speak and understand written instructions in English.

  • Must be able to lift up to 50 pounds as needed throughout shift.
  • Job requires ability to work in an office environment, primarily on a computer.
  • Requires sitting, standing, walking, reaching, hearing, talking on the telephone, attending in-person meetings, typing, handling objects with hands, and working with paper/files, etc.
  • Consistent timeliness and regular attendance.
  • Vision requirements: Ability to see information in print and/or electronically.
  • Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
  • This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.