HR Generalist

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Come see what’s in store:

HR Generalist

About this opportunity...

Functioning in a generalist capacity, the HR Generalist will provide Human Resources support to Associates, focusing primarily on the Los Angeles Buying Office. Responsibilities include: Providing HR support to Associates in a specified Client Group, managing the successful execution of Corporate Social Responsibility (CSR) initiatives and Employee Engagement programs.

The base salary range for this role is $66,600 - $85,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


Business Partnership

· Provide HR support to assigned client group, including but not limited to: Investigating and resolving Associate concerns, providing guidance and coaching to managers on handling performance concerns

· You will also serve as key point of contact and counsel for Associates and Managers on a broad range of HR policies

· Act as trusted source of information and as counsellor to Associates, by playing a front-line role in answering HR questions and escalating issues as needed

· Proactively engage with Associates to arrive at strategies and actions that continue to elevate the Associate experience

· Analyze trends in turnover and make recommendations to mitigate future risks

· Deliver training on how to write/ deliver performance reviews, as well as coaching and guidance to managers on giving performance-based feedback to their Associates

Corporate Social Responsibility, Communications and Associate Engagement

· Manage relationships with external community partners, identify new local partners (as needed) in line with the company's CSR Mission Statement

· Manage CSR and Associate Engagement events); plan, organize and execute events throughout the year to increase engagement and enhance experiences

· Manage communication for events utilizing company branding to drive Associate participation and maximize engagement

· Collaborate with Corporate CSR and NYBO teams to build a strategic CSR plan for the year

HR, Payroll and Benefits Administration

· Provides guidance or direction to employees on all HR related policies, procedures and general questions in a timely manner (i.e. Payroll, Benefits/ Commuter and Time Off/ Leave of Absences etc.)

· Partner with HR Operations, Benefits or Payroll teams to resolve escalated issues.

· Deliver training as required to Associates and Managers on using the Kronos ("MyTime") system to ensure that Associates are paid accurately

· Lead onboarding and offboarding of Associates - Manage Change of Status (COS) process to maintain accurate employee records and ensure final pay is delivered in compliance with State law

· Partner with Workforce Planning and HR Operations teams to ensure Org Charts and PeopleSoft records are accurate and well maintained


· Meet with all New Hires during their Onboarding to check in and ensure a positive Associate experience. Flag any concerns or trends in feedback

· Partner with Leaders to ensure that New Hires are given all the necessary resources and feedback (i.e. 90-day Reviews) to ensure they are set up for success

Compliance & Governance

· Manage the reporting of all compliance training (i.e. Conduct Code of Conduct, Non-Harassment, Annual Policy sign-off and other Compliance training) to ensure 100% compliance for the LA Buying Office

Who you are...

· Bachelor's degree required

· Minimum of 2-5 years of exempt level Human Resources or related experience

· Strong communication skills (both oral and written)

· Ability to exercise independent judgment and effective problem-solving skills

· Ability to multi-task, independently prioritize and work well under the pressure of deadlines

· Ability to work independently and collaborate effectively with others

· Proficiency at an intermediate to advanced level in Microsoft Excel, Word and PowerPoint

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

· A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*

· Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*

· Employee stock purchase plan*

· Charitable donations matched by Ross Stores Foundation

· Enhanced maternity and bonding leaves with 100% income replacement*

· Parent support programs

· And more....

** -- eligibility may vary based on level and tenure, subject to change