Director, Loss Prevention Regional (LPRD)

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

GENERAL PURPOSE:

An effective LPRD is responsible for the protection of all company assets and achieving shortage and safety goals set for the division. This is done by supervising and promoting Loss Prevention initiatives and programs. It is further accomplished by developing and maintaining a strong partnership with the Vice President of Store Operations. Through this partnership the LPRD implements shortage and safety related solutions designed to reduce losses through a combination of applications which include data analysis, audits, training programs and investigations. The LPRD will ensure that all Asset Protection and Safety audits are completed in accordance with the matrix and that audits are done consistently and objectively. Additionally, the LPRD will supervise all aspects of internal and external investigations as well as ensuring the proper training and development of all LP personnel. By having direct involvement with the training of DMs, Store Supervisory staffs and Associates in shortage control and safety awareness the LPRD will help drive the company's shortage and accident reduction goals. The LPRD will ensure accurate and timely submission of all required reports and will effectively handle all other duties assigned by the VP of Loss Prevention.

To achieve an effective partnership with Store Operations the LPRD must develop and maintain ongoing communication and interaction with their VP, DMs, SHRMs and Store Teams through participation in meetings, conference calls and store visits. Additional partnerships will also be developed as the LPRD works with cross functional groups and departments to ensure integrated solutions that impact shortage control and accident reduction initiatives.

The LPRD must be results oriented with excellent verbal and written communication skills; have the highest level of personal integrity; and provide direction and leadership to their direct reports.

ESSENTIAL FUNCTIONS:

  • Directs all aspects of Shortage and Accident Reduction Goals for the Division.
  • Develops action plan for Shortage Initiative.
  • Supervises and trains all LPDMs.
  • Manages all aspects of internal and external investigations.
  • Responsible for the physical security of all buildings.
  • Manages LP Budgets.
  • Manages all third-party relationships pertaining to Loss Prevention or Safety.
  • Effective partnership with VP of Store Ops and Human Resources to ensure integrated solutions that impacts shortage control and accident reduction.


COMPETENCIES:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • Experience in the successful implementation of loss prevention, shortage control, accident reduction and fraud prevention programs.
  • Excellent Oral and written communication skills.
  • Ability to assist the Vice President of Loss Prevention and RVP in training Ross Store management and hourly associates through specialized meetings and ongoing awareness campaigns dealing with Shortage and Safety control measures.
  • Assist the Vice President of Loss Prevention in developing and upgrading training materials and concepts for awareness training sessions.
  • Have the ability to Supervise and conduct confidential, detailed investigations and interviews.
  • Handle considerable travel.
  • Computer Skills to include Word, Excel And PowerPoint
  • BA Degree or greater, preferably in Business, Criminal Justice or other related fields. Two years of directly related experience may be substituted for each year of required college


PHYSICAL REQUIREMENTS/ADA:

ob requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

Ability to spend up to 100% of working time standing, walking and moving around the store.

Ability to occasionally bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift and carry up to 20lbs.

Job requires traveling frequently

SUPERVISORY RESPONSIBILITIES:

Senior Loss Prevention Manager and District Loss Prevention Manager

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.