Director, Business Information


Work under the direction of the VP, Business Information, responsible for business-facing data needs. Serve as the liaison to the business for NY executive reporting demand. Also, partner directly with IT in California to build relationships and work together to deliver new reports specifically focused on the more flexible Operational Reporting capabilities. In addition, oversee the Level 1 support of the enterprise reporting system, providing support to Merchants and Planners. Primary responsibilities include understanding business demand, driving business solutions, and supporting IT delivery of related projects, within the ad-hoc and flexible reporting space. Highly visible role with the senior business executives and directly interfaces with the IT community as well.

Retail Industry experience required.

  • Lead & mentor a team of managers, business analysts and data analysts / report writers, coaching them on process and working with the business and IT
  • Guide the team through the creation of business solutions to think more holistically and operationally, so that we build solutions that are sustainable
  • Build a team of managers and analysts with core delivery skills, as well as business acumen and communication skills; this team will need to create a trusting partnership with our business partners
  • Consult with senior business leadership to align demand with broader strategic initiatives
  • Consult with IT stakeholders to keep the teams aligned on upcoming programs
  • Assist in architecting business solutions, working closely with business and IT partners
  • Help to further launch the more flexible reporting solutions with other business areas
  • Manage the team of Business Insights and Report Writers, as well as Level 1 support, report training, and communication
  • Learn the retail landscape, and specifically, the Ross business model
  • Interpersonal Effectiveness
  • Communications
  • Managing and Measuring Work
  • Decision Quality
  • Develop Motivated Teams
  • Organizational Agility
  • Undergraduate degree in business administration or information systems, or a related discipline preferred
  • At least 10 to 15 years of experience in Reporting, Merchandising, or Planning (either from IT or business working with IT on project delivery) with progressive responsibility and influence
  • Broad systems knowledge of major retail applications and reporting
  • Demonstrated experience in setting and influencing strategic retail business solutions
  • Demonstrated experience in the development of business requirements, coordination of business testing, and partnering with delivery teams for business programs/projects
  • Strong analytical ability, business acumen, judgment and problem-solving skills
  • Strong communication skills, both written and verbal, and able to work effectively with VP and above executives
  • Strong interpersonal skills with the ability to work effectively in a matrixed organization
  • Ability to work with teams that are geographically distributed and work across different time zones
  • Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects
  • Leadership skills; able to supervise and inspire team members
  • Some (minimal) travel may be required
  • Experience with BI tools (MicroStrategy, Microsoft SSAS, Power BI)
  • Consulting experience
  • Requirements: Consistent timeliness and regular attendance. Job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
  • Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.
  • May also require occasional driving and/or traveling overnight for business functions or site visits.
  • Vision requirements: Ability to see information in print and/or electronically.
Business Information Managers
Data Analyst(s)
Business Analyst(s)

This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.