Business Analyst, Master Data Management


Master Data Management is a new team at Ross, and this person will play a significant role in identifying ways that the team can service the business better. They will be empowered to push forward where they see opportunity. They also will have the chance to work on and contribute to critical operational/process improvements or projects.

The Business Analyst will support processes enabling the MDM Team to be the central point of contact for all master data needs within a certain data domain (i.e. vendor/supplier or product hierarchy). They will ensure that all requests are prioritized, addressed and resolved in a timely manner.


Point of Contact for Business
  • As point of contact for multiple business departments across the organization, the BA will be playing an important role to support multiple business units address regular requests and troubleshoot issues
  • Analyze data to troubleshoot or provide data insights and business visibility
  • Ensure that existing governance and process documents are up to date based on changes in requirements or business needs
  • Develop foundational domain specific operational processes and reporting structures related to Master Data Management
Process improvement/Projects
  • Identify and execute on ways to service the business better
  • Play a role on enterprise-wide initiatives involving Master Data across the organization
Compliance and Adoption
  • Verify all Master Data Management processes around data governance are followed
  • Play an integral role in escalating requests that doesn’t comply with the governance set by MDM
  • Promote adoption of data governance processes by establishing clear understanding (e.g. conducting periodic refresher workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners
  • Be Subject Matter Expert (SME) for all Ross specific data management and processes
  • Build deep content knowledge around how the business end-users use this foundational data to run the business

  • Analysis and Judgment
  • Results Driven
  • Business Acumen
  • Interpersonal Effectiveness
  • Communication
  • Technical Competence
  • Customer Focus
  • Integrity and Trust

  • Bachelor’s Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • 2 years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding
  • Prior Data Governance and Administration experience or exposure preferred
  • Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements
  • Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties
  • Very strong understanding of productivity suite software (i.e. Microsoft Office)
  • Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
  • Strong analytical skills and advanced Excel proficiency
  • Able to create simple to complex analytical solutions
  • Ability to take an abstract analytical problem and break it down into actionable tasks
  • Ability to follow established practices, policies and procedures
  • Strong communication skills
  • Ability to build working relationships and bring about cooperation from leadership and working teams
  • Ability to adjust with changing work environments, priorities and goals
  • Job requires ability to work in an office environment, primarily on a computer.
  • Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
  • Consistent timeliness and regular attendance.
  • Vision requirements: Ability to see information in print and/or electronically.



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.