Associate Representative (Transactional Talent)


Deliver a high level of detailed and efficient transactional talent processes for a designated Distribution Center.


Have a regular communication cadence with Staffing Lead in order to establish an understanding of Non-Exempt staffing needs.

Have a regular communication cadence with temporary staffing agency partners to ensure that Distribution Center needs are being addressed in a timely manner and in accordance with established processes.

Have a regular communication cadence with HR Director(s).

Follow established processes as detailed on current Process Guides.

Process Staffing Orders timely.

Prepare New Hire Folders in advance of new Associate orientation.

Audit Associate files, Including I-9s

Add required documentation to existing Associate files.

Post Non-Exempt open positions.

Complete salary work-ups and attain all required approvals.

Create Offer Letters.

Timely scheduling of Candidates with Hiring Managers.

Complete temporary staffing agency Associate conversions to Ross Associates.

Schedule and participate in non-exempt Associate orientation and onboarding.

Schedule pre-employment required testing. (Drug/Job Skills/Background)

Process voluntary and involuntary terminations.

Complete Exit interviews for departing Ross Associates.

Respond to Talx requests for terminated Associate unemployment claim information.

Goalpost research.

Deliver required reporting.


Customer Focus

Integrity and Trust

Drive for Results

Problem Solving






1-3 years HR experience preferred

Bachelor’s Degree

Strong verbal and written communication skills

Strong analytical skills

Maintain a high level of confidentiality at all times

Excellent interpersonal, presentation, facilitation, analytical, organizational and communications skills

Working knowledge of PowerPoint, Excel, Word and Outlook


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.




This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.