Analyst, Store Strategy and Method Improvements

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.


The Analyst Store Strategy and Method Improvements will play a key role in analyzing all store technology, processes, and business model improvements for the chain. Responsible for analyzing significant amounts of data accurately and determine impact related to labor spend, sales, shrink, customer satisfaction, return on investment (ROI), budget impacts, and capital investment. As a subject matter expert on projects, conduct store visits to collect both qualitative and quantitative feedback and present summaries of results. Utilize retail industry knowledge, engineered labor standards, corporate, and field input to identify productivity and cost saving opportunities throughout every area of the store to optimize store payroll spend and improve customer service. In addition, the Analyst will support the testing and implementation of the identified savings opportunities and will conduct ongoing evaluation of store processes and standards to ensure that they are reflective of the Ross business model.

The base salary range for this role is $66,560 - $91,850. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


Perform comprehensive data analysis

• Design and conduct financial and operational analysis to identify process improvement opportunities as well as track pilot performance

• Design methodology (with limited guidance) and complete ad hoc analysis as requested

• Ensure alignment between labor standards, business objectives, and the labor management system
Identify, Test, and Implement Process and Technology Improvements

• Identify industry best practices, competitor practices, and technology opportunities to improve store efficiency, execution, and reduce labor spend

• Support cross-functional teams comprised of Analysts, Managers, Directors, and VPs from Store Planning, Store Operations, Strategy, Loss Prevention, Shortage Control, IT, Finance, and the field to implement pilots and chain-wide initiatives to improve efficiency

• Prepare and present clear, fact-based presentations to communicate findings to leadership
Create New Labor Standards and Maintain Labor Model

• Become an expert (if not already proficient) in the development of engineered labor standards through the use of the Maynard software suite

• Develop and conduct measurements of current and future processes. Estimate and later validate the reliability of method improvement labor saves

• Support Manager who serves as key point of contact for organization to understand impact of changes in the business on labor

• Troubleshoot issues if they arise, test and execute software upgrades and partner with the vendor support team to resolve issues on ad-hoc basis

• Partner with IT on timing for maintenance and maintain the planning calendar used for production and scheduling.

• Communicate changes to unplanned and planned payroll saves to Finance as needed


• Analysis and Judgment

• Drive Results

• Business Acumen

• Communication

• Organization

• Problem Solving

• Collaboration/Influence

• Teamwork

• Planning

• Time Management


• Bachelor's degree required (preferably in an analytical field)

• Strong candidates will have a minimum of 1-2 years post college experience, preferably with a top-tier consulting firm or retailer

• Outstanding analytical ability - must have a data driven approach to solving problems. Requires very strong quantitative skills, a good sense of how to dissect problems and a strong ability to "connect the dots" to discern insights

• A detail-oriented approach: Must pay very close attention to details and have the drive to get things right

• High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple projects simultaneously

• High degree of reliability including accountability for daily, weekly, and long-term projects

• Advanced analytical and computer skills including Excel, PowerPoint (proficiency of Excel and PowerPoint required), PowerBI, Word

• Six Sigma, Lean, or MOST labor standards experience preferred


This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.