Administrator, HR

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.


Serves as the lead HR support Associate for the DC, and plays the dual role of being the immediate administrative assistant to the HR Director. Is responsible for all Associates (Exempt and Non-Exempt) Leave of Absence inquiries and actual submissions, with responsibility for initiating the interactive process for LOA requests. Is the point person for inquiries on the Ross Benefits Collection, and organizes the annual Open Enrollment process for the DC. Assists Director, DC Human Resources with confidential administrative duties, including Exempt file maintenance. Additionally serves as support in all areas of HR department.


• Interface role with Associates:

- Serves as primary administrator for LOA request by all facility Associates.

- Responsible for the Associate interaction process, explaining/providing appropriate paperwork, communication/coordination with associate physician, liaison to Corporate Benefits Department.

- Answers daily questions on Benefits and other HR programs

• Benefits administration role:

- Serves as administrator for Associate benefits enrollment

- Provides guidance and direct medical provider contact to assist in claims

• Compensation administration role

- Work-ups and offer letters provided for all internal/external offers beneath Director level.

- Responsible for administration of annual Focal Review process and Mid-Year Review process for all Associates.

• General administration role:

- Provides Corporate Payroll Department all Exempt New Hire information/data and separation information.

- Responsible for accurate retention of all records, to include I-9s.

- Maintains state and federal postings and updates as necessary.

- Focal person for preparation and compliance oversight of DC Peer Review Process.

- Maintains investigative/confidential files and Exempt personnel files.

• Direct support of HR Director:

- Assists HR Director with confidential report production.

- Prepares and submits HR Director expenses.

- Tracks and ensures HR supply budget is in compliance.

- Records/tracks departmental vacations and/or absences.

- Assists in special projects and other duties as assigned by HR Director.


• Adaptability

• Integrity

• Customer Service

• Listening

• Independence

• Teamwork

• Initiative

• Technical/Functional Competence


• Three + years of administrative experience in Human Resources Department.

• Ability to set priorities, demonstrate excellent coping and organizational skills.

• Ability to work with minimum supervision and flexible to handle frequent interruptions in a professional environment.

• Must be able to maintain a high level of confidentiality and have excellent interpersonal skills.

• Must demonstrate analytical aptitude, a sense of urgency and ability to take initiative.

• Knowledge of Immigration Law and familiarity with overall Employment Law.

• Ability to demonstrate proficiency in Microsoft Word, Microsoft Excel




This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.