Senior Analyst, Transportation Process Improvement

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

This position is responsible for leading the deployment and forward execution of assigned transportation process improvement projects. These improvements will be a combination of process, analytical and systems based, to enhance performance of new and existing capabilities. The Transportation Process Improvement Analyst will partner with internal and external project teams to develop process flows, complex data models, standard operating procedures, change management, conduct systems testing and execute deployment activities. Additional responsibilities include partnering with Network Strategy, DC Operations, and Training to provide cross functional project support and Ad Hoc requests.

ESSENTIAL FUNCTIONS:

• Lead solution design process for TMS software or reporting tool. This includes driving project activities for transportation, IT and third-party resources, project schedules, scope, sign-off process and issue management. Analyze and develop processes, recommend process improvements or reporting needs, and provide documentation. Assist and lead reporting projects requested by business partners to ensure targets and deadlines are met. Develop consensus and alignment on future state solution.

• Develop future state standard operating procedures and assist in creation, delivery, and presentation of training materials. Lead the development of training course materials to support the deployment of TMS or reporting tool. Lead change management activities to assist business partners with adaption to new tools.

• Lead deployment activities for the business for specific releases. Execute deployment related activities including data validation, vendor, carrier and EDI on-boarding. Track results, manage overall timeline, and communicate progress and status. Assist in executive updates.

• Conduct complex logic data modeling and report generation, provides "what-if" strategic analysis network studies and cost analysis.

• Manage additional Ad Hoc process improvement, reporting requests or analysis, including cost benefit analysis through to implementation.

• Act as business lead for user acceptance test. Coordinate business input, create and execute test scripts validating business rules in the application functionality.

• Mentors and coaches team members, proactively builds skillset and shares with team members.

COMPETENCIES:

• Analysis and Judgement

• Collaboration

• Planning & Organizing

• Drives Results

• Implementation

• Functional/Technical Skills

• Communication

• Business Acumen

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum four-year degree in Transportation or equivalent field, MBA preferred.

• Six or more years of related experience; discount retail transportation experience preferred.

• Six or more years of progressive supply chain experience.

• Ability to drive and manage project activities, schedule and status reporting across multiple parties including transportation, IT and third-party resources in a matrix environment.

• Strong operations knowledge of transportation processes required.

• Excellent communicator with the ability to effectively lead meetings, conference calls, drive communications with internal and external constituents, and builds consensus to collaboratively deliver objectives.

• Business experience with Transportation Management Systems including rate loading and application, configuration and EDI preferred.

• Business experience with IBM Cognos or similar reporting platform (i.e. Crystal Reports, Power BI).

• The ability to effectively communicate and interact at many organizational levels including non-exempt associates, operations supervisors, and high-level management.

• The ability to think in terms of process flow and identification of component operations and interrelationships as well as document process flows with Microsoft Office products including Visio.

• Detail-oriented with strong organizational, analytical and technical writing skills.

• Experience in using PCs in a professional setting and developing and using standard applications such as spreadsheets, databases, and word processors as typical tools to execute.

• May require travel up to 25% of time in support of leading transportation related process or systems improvement projects.

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, reaching, walking, hearing, talking on the telephone, attending in-person meetings, typing, handling objects with hands, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Will work commonly as part of a project which at times will include a fast-paced environment. This may include adjustments of day to day assignments, aggressive deadlines, and variance in work volume based on project schedule; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Job occasionally requires lifting up to 10 pounds. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.