Coordinator, HR

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The HR Coordinator supports the HR Records function by performing day-to-day operational tasks both onsite and within various HR systems, including but not limited to Iron Mountain OnBase, PeopleSoft, and the Applicant Tracking System (ATS). This role is responsible for filing all relevant documents into electronic personnel files, ensuring file integrity/confidentiality, and accurately categorizing records in accordance with established guidelines. The HR Coordinator works collaboratively with HR, IT, Legal, and business partners across the organization and supports evolving processes as systems are upgraded or business needs change.

The base pay range for this role is $23.61 - $37.55. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

File Administration & Records Support

• Support the maintenance of Personnel, Confidential, and Medical files for all Corporate and Field Administration Associates within the OnBase system, ensuring records are complete, accurate, and properly categorized.

• Participate in the annual performance appraisal collection and filing process, assisting with document intake, validation, and file integrity.

• Assist with user access management in OnBase, including adding, removing, and updating user permissions in accordance with established protocols.

• Process internal and external file requests, including employment verification requests and unemployment claims, and coordinate required documentation with external vendors.

• Partner with peers to maintain onsite paper files, including auditing, organizing, and reorganizing records to ensure compliance and accessibility.

Mail & Document Handling

• Pick up, sort, and distribute incoming mail for the HR Records department, including reviewing requests from state agencies and either responding directly or routing items to the appropriate vendor or internal partner.

Reporting & Subpoena Support

• Assist with routine reporting tasks, such as wage earnings reports, Equifax contact lists, and other recurring data requests.

• Support peers in gathering and generating records in response to subpoenas and other legal requests, ensuring adherence to confidentiality and compliance requirements.

Collaboration & Process Support

• Support the HRIS Team with generating and mailing I-9 Reverification Letters and processing high-volume reports

• Collaborate with HR Records team members and cross functional partners to support daily operations, audits, and process improvements, including data entry for high-volume requests.

• Follow established procedures and escalation protocols while learning and applying HR Records management standards and best practices.

• Adapt to evolving processes, system enhancements, and changing business needs.

• Other projects and responsibilities may be assigned to accommodate business needs

COMPETENCIES:

People

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Plans, Aligns and Prioritizes

• Teamwork

• Time Management

• Accuracy/Detail Orientation

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• 0-2 experience of related work

• Bachelor's Degree Required

• Ability to set priorities with strong organizational & follow-up skills; Well-organized & detail-oriented

• Preferred: basic knowledge of PeopleSoft

• Preferred: basic knowledge of Microsoft Office skills (Excel, Word, OneNote, etc.)

• Strong verbal & written communication skills

• Ability to handle confidential and sensitive information with discretion

• Must be able to maintain a high level of confidentiality and have excellent interpersonal skills

• Ability to work with minimum supervision

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, and client support. However, this role can perform duties effectively using a combination of in-office and remote work.

#LI-HYBRID

SUPERVISORY RESPONSIBILITIES:

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.