OUR VALUES START WITHOUR PEOPLE

Group of eleven Ross Associates inside a store location
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Our Core Values

At Ross, we live by five core values that guide who we are and how we show up every day.

INTEGRITY

We do the right thing.

ACCOUNTABILITY

We take ownership of our actions and grow from our experiences.

RESPECT

We appreciate each other as individuals and value different perspectives.

LEARNING

We are students of the business and develop our people.

HUMILITY

We achieve success as a team.

Employee testimonials

Portrait of Chief Executive Officer Jim Conroy

Jim Conroy, Chief Executive Officer

At Ross, we take pride in delivering great values. We find the best brands and styles for over 2,200 locations at prices our Customers love. No matter the challenge, we solve problems together, support each other and our communities, and always do the right thing. Our talent and passion can move mountains. This is what makes Ross special and why I’m excited to be here every day.

Ross cashier hands a bag to a customer at the checkout

Our Commitment to Our Culture

We treat our over 100,000 Associates and millions of Customers with respect. We are committed to equal opportunities and an inclusive workplace that celebrates the wide range of backgrounds of everyone who works for and shops with us. We have always fostered an environment where everyone can grow and succeed. This translates to how we interact with our Customers, as we strive to create a welcoming shopping experience for all.

Learn more about inclusion at Ross

Diversity video

Ross Associates at a distribution center following safety protocol by walking inside a protected lane

Safety is Always a Priority

We’re committed to cultivating a safe and secure environment for our Associates and customers. We promote safe work practices in our Stores, Distribution Centers, and offices, and follow all state and federal regulations. It’s our priority to:

  • Incorporate safety best practices throughout our operations
  • Be prepared with emergency response protocols and crisis management training
  • Offer Associates a hotline to voice concerns and get support
  • Develop and deploy programs to be compliant with health and safety laws
  • Provide safety training, support materials and programs to all Associates