STRENGTHENYOUR CAREER

Ross Associate with clipboard directs another Associate in the distribution center

Our talented Associates are what sets us apart. That’s why we invest in our people, prioritize career growth, and promote from within. We offer a variety of upskilling opportunities to support Associates, managers, and executives in achieving their career goals, including:

ON-THE-JOB TRAINING

FEEDBACK AND COACHING

INSTRUCTOR-LED COURSES

eLEARNING

COLLEGE DISCOUNTS

ESTABLISHED CAREER PATHS

REGULAR PERFORMANCE REVIEWS

Onboarding

All new Associates follow a robust onboarding program for 6-12 weeks that includes assigned training. We also have onboarding programs for Associates who are promoted, to ensure they are set up for success at the next level of their career.

Store Associates

receive both eLearning and on-the-job training, supported by an experienced Associate.

Buying Office Merchants, Planners, and Support Teams

take part in structured onboarding programs, ongoing training, and one-on-one apprenticeships.

Supply Chain Associates

receive structured onboarding and role-specific training, supported by an experienced team of trainers and peers.

Corporate Associates

participate in an engaging and structured onboarding program and are assigned a Peer Coach in the first month to help them learn their new role.

Growing Our Own

Ross grows when our people grow. That’s why we are firmly committed to offering excellent career development, mentorship, training, and growth opportunities to all our Associates. Throughout the year, you and your supervisor will create a plan for your growth, monitor your progress and share feedback. Many areas of the business offer structured career paths. And, because we are a large and varied business, you can explore a variety of roles based on your interests.

Leadership Development

Our leadership development programs support all our new-in-role managers and aspiring leaders in building skills to lead teams and manage the business. These programs offer a blend of instructor-led training, eLearning, and direct coaching to help individuals develop competencies that meet the needs of our business.

Corporate, Buying and Planning and Supply Chain Associates

are offered training on a range of professional and leadership development topics, such as effective communication and coaching skills.

Corporate Leaders

attend our Management Development Program.

Buying and Planning Leaders

attend our Leadership Essentials and Lead with Impact programs for emerging and current leaders.

Supply Chain Associates

can grow through our Supervisor in Training (SIT) and Manager in Training (MIT) Programs.

Store Leaders

complete the Lead Your Career Program, which focuses on topics such as coaching, flexible leadership styles, and productivity and prioritization techniques.