Sr IT Manager (Enterprise Architecture)

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

The position of Senior Enterprise Architect reports directly to the Senior Director of Enterprise Architecture team and will be based in Dublin, CA. Responsible for driving IT strategy, roadmap including evaluation, selection and solution architecture (application and technology) to address needs of the business portfolios (merchants, planners, supply chain etc.). Bring deep knowledge of Retail functionalities including merchandising, planning, assortment, pricing, order management, allocations, vendor integration, etc. and other aspects of retail merchandising and supply chain operations. Highly visible role with a broad engagement within Ross IT and business teams as well as externally with technology providers. This position will be responsible for managing and providing leadership to a cohesive team of architects, external experts and consultants.


• Responsible for defining and maintaining strategic technology roadmap and plans. Participate in IT 5-year planning and annual budgeting process.

• Provide architecture and technology consultancy for Application and Technology portfolio planning. Manage the delivery of strategic business, application and technology architecture on projects to deliver desired business outcomes.

• Engage and supervise other architects in the development of the architecture (application and technology) roadmap that aligns with the strategic objectives of business units and the different technology groups.

• With business or IT partner support, manage competing demands through negotiation and compromise to ensure that the holistic needs of the organization are met. Brings knowledge of Retail industry best practices and applies that information in discussing solutions that may address those needs.

• Provide enterprise architecture thought leadership to a cohesive team of solution/ data/ technical architects, external experts and consultants.

• Performs business analysis activities at the strategic, operational, and organizational level; working with key partners in the continual improvement of processes within the company. Takes the leadership role in exploring and analyzing new applications in the marketplace, technology and infrastructure services.

• Ensure work produced by the team is aligned with other Enterprise, Application and Portfolio architects, providing holistic enterprise solutions.

• Ensure completion of Architectural and project deliverables on time and under budget and that anticipated business outcomes are achieved

• Provide architectural and technical input for definition, estimation and delivery of projects

• Drive Enterprise Architecture process and evangelize the architecture community of practice.

• Leads the development of architecture metrics and reporting to evaluate and communicate the achievement and impact of the Enterprise Architecture function; presents Enterprise Architecture content to internal and external audiences, including cross-functional executive leadership.


• Technical Competence / Expertise

• Communication (written and oral)

• Drive for Results

• Dealing with Ambiguity

• Problem Solving

• Planning

• Customer Focus


• 5+ years of experience in Enterprise Architecture in Retail industry and 15+ years combined in delivering IT Technologies, Solution architecture, or systems

• Demonstrated Retail Enterprise Architecture experience. Technically competent; able to supervise enterprise architects, solution architects, consultants and external vendor resources

• Experience in a variety of application and business architecture areas in Retail domain (Merchandising, Planning, Forecasting, Allocation, Replenishment, Supply chain, GTM, PIM), COTS/ Package solutions (Oracle, JDA, Manhattan, etc.), Cloud platforms, Business capability modeling, Emerging retail technology - Advanced Analytics, AI/ ML, etc.

• A solid understanding of industry best practices in Retail and Ent. Arch - ARTS, NRF models, TOGAF, Archimate etc.

• Demonstrated ability to anticipate and handle complex issues, drive negotiations of solutions and to resolve conflicts

• Demonstrated 4+ years of experience in managing a team of enterprise architects, solution architects and consultants.

• Demonstrated ability to execute basic financial analysis, such as ROI, and TCO

• Undergraduate degree in information systems, computer science, or a related technical discipline. Master's degree is a plus.

• Work experience with major retailer or via technology consulting company

• Project management experience is a plus

• Experience with industry architecture frameworks, TOGAF or ZACHMAN

• Experience working with IT System Integrators and Software vendors

• Graduate degree

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Solution Architect I (Enterprise)
Solution Architect II (Enterprise)

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.