Senior Transportation Process Improvement Analyst

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


This position is responsible for leading the deployment and forward execution of assigned transportation process improvement projects. These improvements will be a combination of process, analytical and systems based, to enhance performance of new and existing capabilities. The Transportation Process Improvement Analyst will partner with internal and external project teams to develop process flows, complex data models, standard operating procedures, change management, conduct systems testing and execute deployment activities. Additional responsibilities include partnering with Network Strategy, DC Operations, and Training to provide cross functional project support and Ad Hoc requests.


• Lead solution design process for TMS software or reporting tool. This includes driving project activities for transportation, IT and third-party resources, project schedules, scope, sign-off process and issue management. Analyze and develop processes, recommend process improvements or reporting needs and provide documentation. Assist and lead reporting projects requested by business partners to ensure targets and deadlines are met. Develop consensus and alignment on future state solution. 25%

• Develop future state standard operating procedures and assist in creation, delivery, and presentation of training materials. Lead the development of training course materials to support the deployment of TMS. Lead change management activities to assist business partners with adaption to the new tools. 25%

• Lead deployment activities for the business for specific releases. Execute deployment related activities including data validation, vendor, carrier and EDI on-boarding. Track results, manage overall timeline, and communicate progress and status. Assist in executive updates.

• Conduct complex logic data modeling and report generation, provides "what-if" strategic analysis network studies and cost analysis. 20%

• Act as business lead for user acceptance test. Coordinate business input, create and execute test scripts validating business rules in the application functionality. 10%

• Manage additional Ad Hoc process improvement, reporting requests or analysis including cost benefit analysis, through to implementation. 10%

• Mentors and coaches team members, proactively builds skillset and shares with team members 10%


• Analysis & Judgment

• Collaboration

• Planning & Organizing

• Drive Results

• Implementation

• Technical / Functional Competence

• Communication

• Business Acumen


• Minimum four-year degree in Transportation or equivalent field, MBA preferred

• Six or more years of related experience; discount retail transportation experience preferred.

• Six or more years of progressive supply chain experience

• Ability to drive and manage project activities, schedule and status reporting across multiple parties including transportation, IT and third-party resources in a matrix environment.

• Strong operations knowledge of transportation processes required

• Excellent communicator with the ability to effectively lead meetings, conference calls, drive communications with internal and external constituents, and builds consensus to collaboratively deliver objectives

• Business experience with Transportation Management Systems including rate loading and application, configuration and EDI preferred

• The ability to effectively communicate and interact at many organizational levels including non-exempt associates, operations supervisors, and high-level management.

• The ability to think in terms of process flow and identification of component operations and interrelationships as well as document process flows with Microsoft Office products including Visio

• Detail-oriented with strong organizational and technical writing skills.

• Experience in using PCs in a professional setting and developing and using standard applications such as spreadsheets, databases, and word processors as typical tools to execute.

• Requires travel up to 25% of time in support of leading transportation related process or systems improvements


No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
Will work commonly as part of a project which at times will include a fast-paced environment. This may include adjustments of day to day assignments, aggressive deadlines, and variance in work volume based on project schedule; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.
Vision requirements: Ability to see information in print and/or electronically.