Senior Systems Administrator

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

GENERAL PURPOSE:
The Senior Systems Network Administrator is an experienced IT systems analyst responsible for supporting the enterprise network infrastructure. This position is an excellent opportunity for career-minded and goal-oriented individuals. This role provides broad exposure to diverse network technology platforms and highly-available and highly-scalable enterprise networks. As such, the individual will be challenged by implementing new solutions and supporting the existing environment. The role requires solid understanding of core enterprise networking protocols.

ESSENTIAL FUNCTIONS:

• Assist in the support of new network/network security related solutions ensuring they are compatible with the company's business needs and strategic objectives.

• Review and analyze new requests, work with IT partners and vendors to understand network communication needs; Develop solutions and recommendations for business initiatives based on application requirements.

• Analyze telecom/network performance, reacting to operational performance, and business-wide telecom/network issues; Participate on the L2/L3 production support team; Help identify and develop efficiency opportunities.

• Maintain network health monitoring and alerting tools

• Maintain network infrastructure hardware including ongoing software/firmware patches or upgrades and analysis.

• Provide data center support in installation, commissioning, & decommissioning of network and server hardware and infrastructure cabling.

• Work with managed service provides, telecommunication providers, and other infrastructure teams.

COMPETENCIES:
People

• Building Effect Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Problem Solving

• Dealing with ambiguity

• Time Management

• Approachability

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree in Information Technology or related experience

• 5 - 10 years hands on networking experience; Candidates must have extensive experience with DNS, DHCP, SNMP, and TCP/IP, LAN and WAN routing protocol (BGP, OSPF, EiGRP), Cisco Routing and switching, Cisco Nexus, Citrix Netscaler, Juniper JUNOS, Riverbed WAN Optimization

• Excellent written and verbal communication; must be able to communicate technical solutions to senior management

• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently

• Be available for rotation assignment for on-call support duties

• A high sense of responsibility - to our customers, our business partners, our colleagues, and to the quality and timeliness of one's own work; a willingness to "do what it takes" to support our company's systems - sometimes during non-standard work hours

• Team oriented, yet able to work independently; very self-motivated

• Must have experience with change control protocols

• Experience with Service Now (incident, problem, change) is highly desirable

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance. Occasional local and overnight travel might be required
Vision requirements: Ability to see information in print and/or electronically.
May require lifting up to 25 pounds
Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.

SUPERVISORY RESPONSIBILITIES:
N/A

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.