Senior Specialist - Store Delivery

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


This position is responsible for appropriate flow of merchandise through Pool facilities to support Pool work plan to meet transit targets and create consistent execution of store delivery process by making sure policies and procedures are adhered to.

This position is responsible to develop and implement action plans to improve and sustain performance levels to the required metrics at all times. This position will monitor and communicate actual performance levels. Physical onsite visits of our Pool Network will be key to ensure our Pools are able to meet and maintain our standards.

Requires the experience and ability to interact with multiple resources internal and external to the organization to negotiate and influence the end results supporting consistent flow of merchandise to a network of stores for both Ross and dd's. Resources include: Corporate Inventory Control, Store Operations (Regional VPs, Zone Directors, District Managers, Director Store Finance), Logistics Finance, DCs, 3rd Party Logistics Partners (Pool Managers, Pool Directors, Pool Corporate Leadership and Carriers).


  • Directs the development and execution of strategies to support outbound transportation supply chain integration for retail stores deliveries. Provides additional transportation needs as requested to address maintenance supplies and store supplies.
  • Evaluate operational activities, roll out "best in class initiatives" to improve and create consistent operational programs; work with our 3rd Party Logistics Providers to improve efficiencies that would control costs.
  • Develop the requirements and procedures to coordinate between Ross Transportation, Ross Distribution Centers, pools and stores.
  • Determine schedules and make adjustments to consistently meet our transit metrics at a Network, Regional, Pool and Chain Levels.
  • Manage network of our 3rd Party Logistics providers to deliver to our expanding Store Network.

  • Leadership
  • Communication
  • Builds Occupational Capacity
  • Collaboration
  • Drives Results
  • Dedication


  • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company.
  • High-Level working knowledge of Microsoft Word, Excel, Access and Power Point
  • Knowledge of current transportation regulations
  • Skillful negotiator with strong ability to influence
  • Bachelor's Degree or equivalent in work experience preferred
  • Interactive ability to generate strong relationships and client confidence

  • Working knowledge of TMS products.
  • Bachelor's Degree (Transportation, Logistics or Business related)
  • Prior management experience - Transportation Outbound Retail
  • Advanced analytical and reporting skills


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, reaching, hearing, talking on the telephone, attending in-person meetings, typing, handling objects with hands, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility when not traveling. When traveling it may require long hours on your feet in warehouse environments that are not climate controlled.

Travel required and may be substantial at times (up to 50%)

Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences typically have advanced notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.


Not applicable currently but may have future supervisory responsibilities.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.