Senior Coordinator, Store Facilities

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


Coordinates facilities repairs as assigned to include HVAC, electrical, plumbing, lightning, flooring, ceiling, roofing, elevator, fire systems, signs, pest control, energy management, landscaping, and other general repairs. Coordinates associated vendor activities. Records works requested, maintains detailed records, and consistently follows up on all requests and outstanding work orders. Reviews and approves competitive vendor quotes for high value repairs. Audits vendor performance and assists in vendor selection and allocation. Oversees design and execution of multi-store capital and expense projects. Analyzes repair history and techniques to identify opportunities to minimize repetitive issues, improve processes and vendor performance. Provides leadership to coordinator team related to training, process design, project management and service delivery. Works independently on emergency issues and/or projects as needed without immediate supervision.

  • Respond and follow through with a sense of urgency to verbal, written and PDSitelink maintenance and repair requests for all assigned issues and locations. Coordinate work with management, internal and external constituencies, assigning work to appropriate vendors and contractors based on their ability and cost. Negotiate and/or bid work to obtain competitive pricing and the best quality.
  • Demonstrate a sense of urgency by driving assignments and projects to closure. Coordinate and follow-up on all assigned work to ensure the vendor is completing work to our standards and expectations. Approve high value WOs and capital projects up to Manager level.
  • Coordinate work as necessary with other departments, including Real Estate Property Management, Store Operations, Loss Prevention and Risk Management. Effectively communicate on all responsibilities, including arranging and attending meetings as needed to complete work.
  • Ensure proper administration and currency of departmental project files and historical information to ensure an accurate record of equipment and processes for stores and department. Maintain cumulative records of all work completed and monitor all scheduled maintenance actions and progress using PDSiteLink. Manage assigned work orders to minimize work order aging and all outstanding requests for proposals, and work orders.
  • Support management initiatives including justification, analysis and execution of multi-store capital and expense programs such as HVAC replacements, ADA upgrades. Anticipate and prepare for problems/obstacles in completion of projects, establishing priorities between competing demands.
  • Approve high value WOs and capital projects up to Manager level. Identify, screen and assist in onboarding new vendors when needed. Assist in development of vendor contracts and service agreements. Maintain Certificates of Insurance and Indemnification Agreements on all vendors.
  • Ensure all expenditures are accurately recorded by GL Code and approved for payment in a timely manner with appropriate documentation. Work closely with management to track and report total project costs for special projects.
  • Provide analysis of historical repair costs or other data to identify process improvements and opportunities to minimize ongoing repetitive issues.
  • Perform other duties as assigned by the Manager, Store Facilities including coverage of other departmental areas.

  • Adaptability
  • Analysis & Judgment
  • Customer Service
  • Drives Results
  • Teamwork
  • Business Acumen

  • College degree or related trade education and certifications.
  • 5+ years of previous experience in facilities or construction management for large, multi- unit company.
  • Able to read, interpret and convey content of technical trade related documentation and specifications.
  • Strong PC skills including, Microsoft Office applications such as Word, Excel and PowerPoint, Energy management systems. Knowledge of CMMS (maintenance) systems a plus.
  • Ability to navigate web-based portals of vendor systems and 3rd party applications.
  • Ability to obtain bids or requests for proposals and negotiate pricing and terms.
  • Knowledge of accounting and budgeting processes.


Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, to include engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.



This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.