Senior Business Analyst (Supply Chain)

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

The Senior Business Analyst is responsible for working on projects, assignments and problems of medium to large scope with some instruction from project or department leadership. Areas of focus include information management, relationship management, development lifecycle, technical operations and project management activities.


• Project Management
o Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions.
o Gather and document project status updates from responsible parties and present to project leadership or management.
o Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
o Gather, create, and perform data analysis on test data using a relational database management system.

• Information Management - Create and analyze process flow documents of diverse scope by networking with users.

• Relationship Management
o Document functional and other requirements based on customer or business partner feedback on moderate to complex projects.
o Support Operations within the distribution center. Troubleshoot and document issues reported and provide timely responses to questions raised with existing functionality for systems operating in the supply chain IT space

• Development Lifecycle
o Drive test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for medium to complex projects.
o Lead documentation activities for assigned deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results.
o Develop the understanding of strengths/limitations of various tools and technologies available.
o Suggest alternate methods of data gathering and/or data presentation.

• Technical Operations
o Collaborate with key stakeholders to define the release and deployment plans.
o Lead post deployment validation as instructed by project leadership or management.


• Composure

• Communication

• Listening

• Learning on the Fly

• Customer Focus

• Approachability

• Integrity and Trust

• Dealing with Ambiguity


• Undergraduate degree or equivalent work experience in information systems, computer science, or a related technical discipline

• 6-8 years' experience in the IT field or equivalent work experience

• Ability to understand and apply instructions and/or suggest alternate proven methods to move projects forward

• Ability to follow established practices, policies and procedures

• Ability to build stable working relationships

• Strong communication skills

• Very strong understanding of productivity suite software (i.e. Microsoft Office)

• Strong analytical skills

• Able to create intermediate to complex analytical solutions

• Ability to take an abstract analytical problem and break it down into actionable tasks

• Suitable level of supply chain retail business knowledge

• Warehouse Management application knowledge preferable

• Project Management skills and experience

• SQL Query data analysis and data/ process flow diagram skills

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.