Senior Business Analyst, Master Data Management


The Senior Business Analyst will play an important business-facing role by being a central point of contact for all master data needs within a certain data domain (i.e. such as vendor/supplier or product hierarchy). This position will ensure that all requests are prioritized, addressed and resolved in a timely manner. They will also be involved in partnering with and mentoring a Business Analyst and providing guidance on complex challenges as they arise.

Master Data Management is a new team at Ross, and this person will play a significant role in identifying ways that the team can service the business better. They will be empowered to push forward where they see opportunity. They also will have the chance to work on and contribute on critical cross-functional projects.


Daily Point of Contact for Business

  • As a central point of contact for multiple business departments across the organization, the BA will be playing an important role by being in direct contact with multiple business units addressing regular requests and troubleshooting issues.

Request Management

  • Manage work flow and requests in a Master Data Management (MDM) tool. Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes.


  • Work and partner with Business Analyst on complex challenges as they arise.

Cross-functional projects

  • Play a role on enterprise-wide efforts involving Master Data across the organization.


  • Ensure that existing governance documents are up to date based changes in governance requirements or business needs

Process improvement

  • Identify and execute on ways to service the business better.


  • Analysis and Judgment
  • Results Driven
  • Business Acumen
  • Interpersonal Effectiveness
  • Communications
  • Technical Competence
  • Customer Focus
  • Integrity and Trust


  • Bachelor’s degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • 3 years of experience as a Business Analyst, preferably in Retail or in an IT field, with strong process and systems understanding
  • Prior Data Governance and Administration experience or exposure preferred
  • Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements
  • Strong communication skills
  • Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
  • Ability to prioritize work based on importance
  • Ability to build working relationships and bring about cooperation from leadership and working teams
  • Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties
  • Very strong understanding of productivity suite software (i.e. Microsoft Office)
  • Strong analytical skills
  • Able to create simple to complex analytical solutions
  • Ability to take an abstract analytical problem and break it down into actionable tasks
  • Ability to adjust with changing work environments, priorities and goals


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.