Senior APM Vendor Specialist

Responsible for responding to vendor inquiries timely and accurately. Process merchandise invoices and chargebacks as needed. Maintain strong vendor relations for assigned vendors by ensuring their accounts are current.

  • Respond to Vendor inquiries regarding invoice status, payment details, shortage claims, and other miscellaneous payment deductions in a timely and professional manner. Identify and resolve issues that result in late payments to ensure future payments are made timely. Notify management of issues requiring additional attention.
  • Research and resolve disputed shortage and cost difference chargebacks. Determine validity of shortage disputes based on receiving activity and adjustments. Obtain buyer approval for cost difference chargebacks. Prepare credit memos to reimburse when appropriate and update the Departments’ Dispute Tracking log.
  • Promote the advancement of the company’s Anticipation Program that provides vendors with early payments for a discounted amount, by communicating and educating our vendors of the early payment opportunity. Calculate discount, obtain proper approvals, and complete voucher updates to execute the process.
  • Prepare express check/wire payment requests: complete and process all documents pertaining to the payment request
  • Assist in validating invoice Post accuracy in PeopleSoft and resolve invoices in Ariba/Scan One exception queues.
  • Coordinate work flow, provide support, and share expertise with others on the team in order to achieve group goals.
  • Provide reporting required to internal and external customers as needed. Complete daily production log.
  • Analysis and Judgment
  • Result Oriented
  • Customer Service
  • Teamwork
  • Communication
  • Leadership
  • Collaboration
  • Flexibility
  • 2 to 4 years high volume accounts payable background
  • 2 to 4 years solid customer service experience
  • Strong communication skills
  • Ability to interact professionally with vendors and other departments
  • Excel proficient
  • Problem solving skills, ability to analyze situations and apply best approach
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.