Sample Coordinator

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Sample Coordinator

About Ross Stores, Inc.

Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

As part of the Ross family you will experience:
  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:

About this opportunity:

The Sample Coordinator works with technical services and the merchant team to manage the lifecycle of a production sample to ensure timely and quality upfront purchases. This includes checking samples against technical specs, leading merchant reviews, communicating results to vendors, and managing sample inventory. This role will develop strong working relationships with merchants, vendors, and other inter-departments. This role is dedicated to a specific business, supporting two to five Merchants.

  • Conduct sample technical checking, inclusive of weighing, measuring, and compliance validation. Understand product fit and style market trends to analyze samples and solution standards and exceptions. Partner with merchants and vendors to resolve issues that fall outside the normal guidelines.
  • Lead Merchant review meetings to approve and identify product issues. Facilitate feedback and provide educated recommendations to resolve conflicts and product issues.
  • Proactively manage receipt, checkout, and disposal of samples against guidelines to ensure timely and efficient sample availability. Partner with Merchants and vendors to manage exceptions.
  • Recommend process improvements and identify problems and potential system enhancements to leadership to increase sample processing effectiveness.

Who you are:
  • You have a degree in Fashion/Design and/or Merchandising
  • Having a Bachelor's degree is strongly preferred
  • You have one to three years minimum related work experience with product/samples
  • You have intermediate Microsoft Office Suite skills (Outlook, Excel, Word, PowerPoint)
  • You have product knowledge and passion, garment testing and standards knowledge
  • You have Merchandising and Retail knowledge
  • You have strong organization and prioritization skills
  • You have strong meeting facilitation skills; ability to focus the meeting and corral colleagues and more senior peers across departments
  • You meet routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
  • This job requires lifting up to 30 pounds
  • This job occasionally requires sitting
  • Vision requirements include ability to see information in print and/or electronically

Perks and Benefits of joining our team....

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....

* eligibility may vary based on level and tenure, subject to change