Payroll Manager

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


The Manager, Payroll Processing is responsible for overseeing the operational management of the company's exempt and non-exempt payroll processing, leave of absence processing, off-cycle check requests, payroll tax accounting, and assisting with controls and reporting requests as needed. This includes responsibility for creating, managing and developing a strong team to work effectively, while ensuring confidentiality, accuracy, effective controls and timeliness for payroll related documentation.


• Manage the operational aspects of payroll including exempt, non-exempt, leave of absence, and off cycle check processing.

• Evaluate, develop and implement procedures to ensure the integrity and stability of all payroll systems, including the production environment, system access and support system upgrades and conversions.

• Manage the Payroll Tax function and review/audit all reconciliations, tax filings, and W-2 issuance processes. Consult with external and internal tax experts on complex tax related questions and resolve payroll tax issues as required.

• Ensure all established controls are executed accurately, timely and efficiently on all system deliverables.

• Support the internal and external audit processes as required.

• Effectively partner and collaborate as required with other payroll teams including payroll reporting, efficiency analytics, final pay, payroll customer service, and project teams. Also partner with cross functional departments and support external payroll vendor relationships.

• Establish a vision for growth and career opportunity within the payroll department.

• Develop, manage and maintain an effective Payroll team, with a strong focus on recruiting, training, coaching and development.

• Establish and document performance standards and metrics within the payroll processing, payroll system administration and payroll tax teams.

• Assess staffing requirements and make recommendations to management on future needs.

• Drive profit improvement and process efficiencies within the payroll department. (not sure what profit improvement means)


• Results Driven / Organizational Agility

• Integrity and Trust

• Problem Solving / Technical Competence

• Communication

• Peer Relationships / Interpersonal Savvy

• Developing People


• 5 to 7 years of Payroll experience required, including experience leading a team

• Bachelor's degree in business, finance or related field is desired

• Excellent oral and written communication skills

• Strong managerial and analytical skills

• Advanced Excel and PowerPoint skills

• Good understanding of an integrated payroll/personnel system


Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.


Supervisor, Payroll Processing
Supervisor, Payroll Tax

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.