Outbound Store Delivery Transportation Manager

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


To lead, direct, develop and coordinate the total outbound flow of merchandise from our Pool Distribution providers to our retail store network. A high level of service must be provided while managing and controlling costs.

This position is responsible to develop and implement action plans to improve and sustain performance levels to the required metrics. This position will monitor and communicate actual performance levels and expectations cross functionally with leadership, procurement and providers

  • Directs the development and execution of strategies to support outbound transportation supply chain integration for retail stores deliveries. Provides additional transportation needs as requested to address maintenance supplies and store supplies.
  • Responsible for oversite and daily processing and store delivery execution of 28+ cross dock facilities to include financial controls, performance metrics, shrink control and risk mitigation strategies.
  • To develop a partnership approach to business relationships internal and external to Ross. The ability to generate strong relationships and client confidence is critical.
  • Manage a staff of 2 - 7 exempt and non-exempt associates. Managing the outbound supply-chain activity, tracing, tracking, performance, reporting, and network optimization for Store Delivery.
  • Develop the requirements and procedures to coordinate between Ross Transportation, Ross Distribution Centers, Cross Dock facilities and stores.

  • Builds Effective Teams
  • Business Acumen
  • Drives Results
  • Communication
  • Collaboration
  • Priority Setting


  • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company.
  • High-Level working knowledge of Microsoft Word, Excel, Access and Power Point
  • Knowledge of current transportation regulations and future regulatory direction
  • Skillful negotiator with strong ability to influence
  • Bachelor's Degree or equivalent in work experience preferred
  • 4 - 6 years manager level transportation experience to include outbound final mile deliveries.
  • Interactive ability to generate strong relationships and client confidence

  • Working knowledge of TMS products.
  • Bachelor or MBA Degree (Transportation, logistics or Business related)
  • 10-15 years prior transportation management experience - outbound retail
  • Advanced analytical and reporting skills


No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.

Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.

Job frequently requires sitting, handling objects with hands.

Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.

Vision requirements: Ability to see information in print and/or electronically.

Travel required up to 30%


Store Delivery Sr. Specialists


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.