Manager, Property Administration

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

GENERAL PURPOSE:

Responsible for the ongoing development of Property Administrators in all aspects of the Job Function in Property Management. Partner with the Director of Property Management in overseeing the department goals and objectives, and in developing policies and procedures. Responsible for managing of all areas and phases of property management of company owned, leased and/or subleased properties regarding Maintenance & Repairs. Oversee the designated Maintenance & Repair information in the pdSiteLink data base. Act as liaison between Company and Landlords in resolving issues relating to lease provisions.

ESSENTIAL FUNCTIONS:

MAINTENANCE & REPAIR

• Manage and oversee the validation of Maintenance & Repair in the pdSiteLink data base

• Provide direction and guidance to Lease Auditors and Lease Administrators with any Landlord issues related to Maintenance and Repair

• Manage any Maintenance and Repair issues involving Real Estate Law

• Partner with Facilities VP on store projects (HVAC replacements, major repairs, etc.)

• Work with Construction and Lease Administrators to resolve Maintenance and Repair issues related to stores

• Review lease document interpretation which affects Maintenance and Repair and potential business interruption

• Review all RISC reports pertaining to store operations and work with Landlords on solutions when affecting common areas

• Prepare and present Maintenance and Repair training materials at periodic Store Ops / Corporate new DM/ALPM training meetings

• Manage the Maintenance and Repair process for all GOB locations

• Liaison with Real Estate, Real Estate Law, Construction, Facilities as well as all other departments as needed

• Manage and participate in daily on-call schedule for after-hours and weekends store emergencies

• Oversee the process for all Casualty events to ensure maximum cost recovery

MANAGEMENT

• Provide training to direct reports.

• Develop and manage inter-department procedures.

• Maintain the accuracy of pdSiteLink system, including the ongoing development of new system functions and resolution of ongoing bugs.

• Special projects as requested by VP AND Director.

COMPETENCIES:

• Building Effective Teams

• Ensures Accountability & Execution

• Developing Talent

• Manages Conflict

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree or equivalent experience in Property Management field in a Retail Environment.

• 5 years Property Mgt experience in retail environment.

• 3 + years supervisory experience in a corporate environment.

• Excellent verbal and written skills

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

SUPERVISORY RESPONSIBILITIES:

Property Administrators

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.