Manager, Master Data

Manager, Master Data


About Ross Stores:

Ross Stores, Inc. is an S&P 500, Fortune 500 and Nasdaq 100 (ROST) Company headquartered in Dublin, California, with fiscal 2019 revenues of $16 billion. The Company operates Ross Dress for Less® ("Ross"), the largest off-price apparel and home fashion chain in the United States with 1,546 locations in 39 states, the District of Columbia and Guam. The Company also operates over 259 dd’s DISCOUNTS® locations in 19 states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings.

The company’s merchandise mix and assortments are constantly evolving as merchants and planners focus on what customers want to buy and respond by delivering great discounts on a wider variety of name brand merchandise. With its solid management team, proven off-price concept, strong cash flow and return on equity, Ross is ideally positioned to successfully execute its growth strategies.


At Ross you will find:

  • A career that fits you
  • Teamwork
  • Amazing culture and people
  • Big company with a family feeling
  • Customer focus


Are you ready for the next big move in your career? We look forward to hearing from you!


The culture demands hands-on, close engagement at all levels, and the ability to think and act strategically. Within this culture, there are many opportunities to attain and even exceed personal goals quickly while partnering with professionals across multiple categories. This creates a win-win culture with a rigorous standard of performance for everyone. 


Structured for growth and profitability, individuals are measured on performance rather than process. What this yields is an environment that is invigorating and offers a clear, compelling reward system for the team. 


Additional information is available at:



About this job:

Ross is building a new Master Data Office, which will be transformational for the organization. The Manager of MDO will be an important leader in this new group, both on the team and across the organization.  This person will oversee day-to-day operational responsibilities and strategic projects across multiple data domains. It will also be involved in critical cross-functional projects that will impact the future of Ross.


Execution of Key Strategic Projects

  • Empower a team of Business Analysts to drive forward strategic and process improvement initiatives
  • Develop and execute on plans of critical, ambiguous projects

Leadership of Day-to-Day Operational Teams

  • Oversee day-to-day operational data management of multiple data domains

  • Serve as point of escalation to help problem solve tricky data issues

Key Business Partner

  • Lead Senior Management and cross-functional teams to achieve their objectives and resolve escalate issues around data management and governance

  • Set expectation with partners including business and IT around timing of all new change requests and business demands

  • Regularly partner with IT on systemic enhancements and changes

Data Quality Standards and Documentation

  • Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise

  • Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements


  • Maintaining and updating all governance and administration related documents and processes (i.e. business processes & workflows, data definitions, business rules, data requirements, data conversion and cleansing plans)

Compliance and Adoption

  • Manage and ensure all Master Data Office processes around data governance are followed

  • Promote adoption of data governance processes by establishing clear understanding (conducting periodic refresher workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners

  • Develop and maintain KPIs and data analytics for master data


Desired Skills and Qualifications:

  • Bachelor’s Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • At least 5-8 years experience, preferably with at least 2 years in Retail, Management Consulting or a Strategy and Operations leadership role
  • Item Master experience required
  • Demonstrated experience in structuring strategic priorities and implementing.
  • Motivated by driving business impact
  • Strong problem solving skills.
  • Excellent communication skills, both written and verbal, and able to work effectively with VP and above
  • Ability to inspire others and lead teams.
  • Comfort with data
  • Willingness and excitement to develop deep content knowledge on data management and governance.
  • Ability to flex style across different stakeholders (for instance, senior leadership or day-to-day operational stakeholders)
  • Some travel may be required
  • Nice to have
    • Knowledge of Master Data Management, Data Governance
    • Broad systems knowledge of major retail applications