Manager, Master Data

Manager, Master Data

About Ross Stores, Inc.

Welcome to Ross Stores, Inc. Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:

  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:

About this opportunity….

Ross is building a new Master Data Office, which will be transformational for the organization. The Manager of MDO will be an important leader in this new group, both on the team and across the organization. This person will oversee day-to-day operational responsibilities and strategic projects across multiple data domains. They will also be involved in critical cross-functional projects that will impact the future of Ross.

Execution of Key Strategic Projects

  • Empower a team of Business Analysts to drive forward strategic and process improvement initiatives
  • Develop and execute on plans of critical, ambiguous projects

Leadership of Day-to-Day Operational Teams

  • Oversee day-to-day operational data management of multiple data domains
  • Serve as point of escalation to help problem solve tricky data issues

Key Business Partner

  • Lead Senior Management and cross-functional teams to achieve their objectives and resolve escalate issues around data management and governance
  • Set expectation with partners including business and IT around timing of all new change requests and business demands
  • Regularly partner with IT on systemic enhancements and changes

Data Quality Standards and Documentation

  • Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise
  • Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements


  • Maintaining and updating all governance and administration related documents and processes (i.e. business processes & workflows, data definitions, business rules, data requirements, data conversion and cleansing plans)

Compliance and Adoption

  • Manage and ensure all Master Data Office processes around data governance are followed
  • Promote adoption of data governance processes by establishing clear understanding (conducting periodic refresher workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners
  • Develop and maintain KPIs and data analytics for master data

Who you are

  • You have a Bachelor’s Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • You have at least 5-8 years’ experience, preferably with at least 2 years in Retail, Management Consulting or a Strategy and Operations leadership role
  • You are required to have Item Master experience
  • You bring demonstrated experience in structuring strategic priorities and implementing
  • You are motivated by driving business impact
  • You have strong problem-solving skills
  • You have excellent communication skills, both written and verbal, and can work effectively with VP and above
  • You bring the ability to inspire others and lead teams
  • You are comfortable with data
  • You have a willingness and excitement to develop deep content knowledge on data management and governance
  • You can flex your style across different stakeholders (for instance, senior leadership or day-to-day operational stakeholders)
  • You understand that some travel may be required
  • Nice to have
    • Knowledge of Master Data Management, Data Governance
    • Broad systems knowledge of major retail applications

Perks and Benefits of joining our team….

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....

* eligibility may vary based on level and tenure, subject to change

At Ross & dd’s we care about our Associates and the communities we serve. We are committed to building diverse teams and an inclusive culture that respects, values and celebrates the diversity of backgrounds, identities, and ideas of those who work and shop with us.