Loss Prevention Associate

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Loss Prevention Associate - Entry Level

GENERAL PURPOSE:

The primary purpose of a Loss Prevention and Safety Associate, (LPA), is to protect the associates and assets of Ross. The LPA should proactively strive to support a Safety-first Culture, by enforcing and maintaining the company's established processes for facility safety and security and prevention of accidents and injuries. The LPA shall conduct safety audits and monitor for fire hazards. The LPA shall proactively identify and urgently resolve safety matters affecting associate safety.
The LPA must respond to Critical Incidents, assess the situation, and make First Responder decisions. The LPA shall maintain post and monitor the assigned area of responsibility, conduct patrols, security audits, and utilize tools, technology, and processes for impacting shrink. The LPA shall promote prevention through awareness and work to mitigate shrink by discovery, investigation, and resolution of theft.

The LPA must exemplify good judgment and strong decision-making skills with regards to managing inbound traffic and driver relations at the guard shack and associate, visitor, vendor, and contractor relations in our front lobbies. During times of Pandemic, the LPA is responsible for health screening and making subsequent decisions on entry and secondary screening. Loss Prevention Associates are expected to maintain confidentiality in respecting employees' privacy within the company guidelines and procedures. The LPA should contribute to positive company and department morale by participating in a strong and proactive team effort in supporting the company's goals.

The Associate must be able to effectively understand and communicate goals, objectives, and accomplishments to Peers and Supervisors, effectively ask appropriate questions or express concerns on job-related labor issues to their Supervisor and/or the DC Loss Prevention Manager.

ESSENTIAL FUNCTIONS:
  • Conduct safety and security tours of the distribution center identifying unsafe acts, weaknesses in the protection program, etc.
  • Discover and document facts by conducting basic investigations into associate dishonesty, power equipment accidents, personnel injury accidents, etc.
  • Respond to emergency situations, such as medical, fire, weather, haz mat and security related incidents and take appropriate actions, as stated by corporate policy.
  • Conduct on-going loss prevention and safety awareness programs for associates, to include presenting new hire orientation programs.Conduct audits that are designed to uncover associate dishonesty, paperwork errors (i.e., miss-picks, etc.) and compliance to governmental regulations (OSHA, EPA, USDA, BATF, DEA, etc.). As well as security audits to ensure physical security standards.
  • All associates must know the contents of the security procedures manual and support the printed regulations therein.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School Diploma or GED Required
  • Strong command of English, both oral and written
  • Well-developed interpersonal skills that include the ability to diffuse and resolve conflict situations
  • Basic computer skills and ability to complete data entry
  • Basic knowledge of loss prevention and safety practices, to include knowledge of fire/burglar alarm and CCTV.
  • Must be able to lift up to 50 pounds as needed
  • Job frequently requires standing, walking and reaching throughout the shift
  • Additional training and certifications will be provided and must be passed within the first 90 days
  • Successfully complete a detailed security background investigation that may include the following; credit history, criminal history and motor vehicle driving history.
  • Must be a person of integrity and possess highest ethical standards.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.