Lead, Technical Analyst (Allocations)

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GENERAL PURPOSE:
The Lead, Technical Analyst provides high level technical support and serves as a technical lead within IT Allocations project team on Allocation focused development initiatives. Liaises with multiple end-user groups including business, as well as IT partners. Collaborates and leads IT analysts and enterprise architect team members to create and maintain technical solution documentation that fulfills business requirements.

ESSENTIAL FUNCTIONS:

• Performing technical analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes within their functional areas

• Providing new capabilities and driving value from existing capabilities
Leading different aspects of systems development life cycle - ensuring that:
o Business requirements are translated to technical solutions consisting of workflows, architectural diagrams, and any specific logic related for implementation
o Systems are designed/coded or purchased that meet the defined requirements, and that execute efficiently
o Test plans including stress and load testing plans are designed and executed successfully
o Accountable for successful implementation, migration and deployment of finalized build packages through development, staging and production environments
o Provides warranty period support and ensures the technical success of applications and code; assists production support team with troubleshooting and de-bugging of production issues as needed
o All required system and user documentation is created accurately
o Projects are completed on time, on budget, and follow SDLC standards
o Collaborate with internal and external IT teams to resolve/improve IT processes and procedures. Maintain stability and quality of service by ensuring operation standards and processes are followed and kept current
Supporting existing production systems:
o Defining and prioritizing system problems and enhancement requests translated to technical solutions
o Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key business partners)
o Ensuring all support activities are executed on time and on budget
o Assist with trouble-shooting technical and data issues in relation to processes and other applications.

• Ensuring business partners view our group as proactive and responsive to business needs

• Taking a leadership role in exploring and analyzing new application functions and technologies

• Ability to understand and effectively communicate business processes through presentations, including diagrams, functional, and technical specifications

• Ability to translate technical documentation for business presentation/use

COMPETENCIES:
People

• Building Effect Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum 7-10 years' experience as a technical analyst in retail systems including Allocations, Merchandising, or Supply Chain IT systems

• Experience with Allocation systems (JDA Allocations experience a plus)

• Outstanding written and verbal communication skills; outstanding listening skills

• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently

• Intermediate to Expert SQL including demonstrated optimization of queries

• Strong analytical, problem-solving, and debugging skills

• Understands database structures and data flow diagrams (DFD)

• Understands and creates swim lane process flows

• Able to articulate issues, build consensus around recommendations, define next steps

• Demonstrated ability to develop and execute a test plan including test scripts, and stress and performance testing

• Proficient with the Microsoft Office Suite including Visio and Project

• Demonstrated experience leading small to medium IT application projects

• Demonstrated ability to translate requirements documentation into technical solutions

• Highly organized and detail-oriented

• Undergraduate degree in Information Systems, or equivalent discipline or business experience

• Ability to effectively communicate at all levels of the organization (including Business Users)

• Demonstrated ability to create effective requirements documentation
Preferred Qualifications:

• Project management skills and experience

• Data manipulation in Excel and/or Access

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance
Vision requirements: Ability to see information in print and/or electronically
This role requires regular in-office presence, including to engage in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

SUPERVISORY RESPONSIBILITIES:
N/A

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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