Lead Business Analyst, Master Data Office

Lead Business Analyst, Master Data Office

About Ross Stores, Inc.

Welcome to Ross Stores, Inc. Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:

  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at: https://jobs.rossstores.com/creative/about

About this opportunity

The Master Data Office (MDO) drives decision accuracy by defining, organizing, and centrally maintaining core reference data used by all systems and reports. The newly created Data Design team initiates and analyzes master data project requests to drive holistic solutions and data integrity. The team facilitates and executes cross-functional projects for new Master Data, process improvements, and special initiatives impacting core reference data.

The Master Data Office Lead is a cross-functional role that will support strategic company projects and cleansing activity, eventually standing up and running the day to day operations of the Organization Master Data Domain. Ideal candidate has strong project, delivery and change experience, process development, and ability to collaborate effectively with technical and business teams. Areas of focus include business case development, requirements gathering and documentation, process development and documentation, user support, change management, relationship management, and project management activities.

Being able to connect the dots and develop a point of view is the key to success in this role.


Execution of Cross-Functional Projects
  • Be a subject matter expert to inform and drive forward strategic and process improvement initiatives
  • Develop and execute on plans for critical projects including requirements gathering, user acceptance testing, and business communication activities
  • Define metrics to measure progress towards strategic, tactical and operational goals; delivery, knowledge sharing, engagement

Key Business Partner
  • Develop a partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on business needs and/or problems; key partners include Workforce Planning, IT, Merchandising, and Planning
  • Lead and influence cross-functional teams to achieve their objectives and resolve or escalate issues around Organization data management and governance
  • Set expectations with partners including business and IT around timing of all new business demands
  • Regularly partner with IT on systemic enhancements and changes (STIBO MDM and downstream applications)

Develop Data Assets (Documentation)
  • Create and document frameworks, processes, and lessons learned to design new solutions or approaches
  • Conduct in-depth analysis to support business cases, solutions, recommendations, and data cleansing activity; comfort and ability to analyze large data sets
  • Develop and collect data assets to support the evolution of the Master Data Library for the Organization Master Data Domain; ensure assets are up to date based on changes in requirements or business needs
  • Document comprehensive business requirements, process documentation to ensure smooth transition; repeatable processes

Champion MDO Messaging
  • Promote adoption of data governance processes by establishing clear understanding (conducting periodic training/workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners
  • Deliver on change management strategies; support activities that transform Ross' culture to see master data as an asset; advocate for governance

Who you are
  • You have a bachelor's degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • You have at least 5-8 years' experience, preferably with at least 2 years in Retail, Management Consulting or a Strategy and Operations leadership role
  • You demonstrate experience in structuring strategic priorities and implementing
  • You are motivated by driving business impact
  • You have strong problem-solving skills and comfort with data
  • You have excellent communication skills, both written and verbal, and are able to work effectively with Directors and above
  • You have the ability to inspire others and lead teams
  • You have a willingness and excitement to develop deep content knowledge on data management and governance; connect dots
  • You are able to flex your style across different stakeholders (for instance, senior leadership or day-to-day operational stakeholders)
  • You have knowledge of Master Data Management, Data Governance; this is a plus
  • You have broad systems knowledge of major retail applications (e.g. MicroStrategy, RMS, BR, JDA Planning, STIBO MDM); this is a plus
  • Some travel may be required

Perks and Benefits of joining our team
Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....
  • eligibility may vary based on level and tenure, subject to change

At Ross & dd's we care about our Associates and the communities we serve. We are committed to building diverse teams and an inclusive culture that respects, values and celebrates the diversity of backgrounds, identities, and ideas of those who work and shop with us.