IT Manager II (Business Continuity)

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Responsible for leading the Business Continuity team functions. The Business Continuity team is responsible for creating, maintaining and testing Business Continuity Plans across the enterprise. The team performs emergency notifications via the Emergency Management Notification tool and manages the satellite phone services. The Manager role provides the coordination required to create, maintain and test Business Continuity Plans. The role also supports Business Continuity leadership to evolve the company's Business Continuity Program capabilities and services, creating BCM Program strategy/ governance and directly interfacing with the business community.

The Manager will have expertise around industry best practices in the various aspects of Business Continuity and the ability to implement solutions that reduce risk across key business units. Experience with both retail and IT processes is preferred.

The base salary range for this role is $121,700 - $207,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.


• Manage business analysts to maintain the Business Continuity Portfolio

• Develop and manage BC governance policies and controls

• Innovating and iterating on program execution methodology to provide continuous improvement opportunities which includes managing day to day tasks of the Business Analysts through the processes for creating, refreshing and sustaining Business Continuity Plans.

• Provide input for program management activities requiring budgeting and resourcing input across diverse teams.

• Influence and set strategic direction in partnership with Business Continuity Leadership to continuously improve existing processes. Work with business and IT owners to help define, develop and maintain and test Business Continuity Plans on an ongoing basis.

• Design, create, maintain and test Business Continuity Plans on an on-going basis.

• Stay current with Business Continuity industry trends and best practices. Lead the adoption of those best practices within the Business Continuity Team.

• Manage BC Team and other assigned special projects as required by position


• Building Effective Teams (for managers of People and/or Projects)

• Developing Talent (for managers of People)

• Collaboration

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Decision Quality

• Developing Effective Teams

• Organizing

• Developing Direct Reports and Others


• Undergraduate degree in business, information systems or a related discipline or equivalent experience

• 5-7 years of Business Continuity experience with progressive responsibility and influence

• Strong written and verbal communication skills

• Demonstrated experience in delivering solutions

• Demonstrated Project Management skills

• Demonstrated experience in MS Office (Excel, Word, PowerPoint, Access)

• Demonstrated experience in the development of solution programs / projects

• Demonstrated analytical ability, judgment and problem analysis techniques

• Strong interpersonal skills with the ability to work across teams and business units

• Demonstrated experience in managing people

• DRII Certification a Plus

• Disaster Recovery/Crisis Management knowledge a plus

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
Vision requirements: Ability to see information in print and/or electronically.
Some travel may be required.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Business Continuity Sr. Business Analyst
Lead Business Analyst

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.