Human Resources Generalist

GENERAL PURPOSE:
Functioning in a generalist capacity, the associate will provide Human Resources with support, focusing primarily on the Los Angeles Buying Office. Responsibilities includes: Planning, organizing and overseeing the successful execution of the Los Angeles Buying Office Corporate Social Responsibility (CSR) and Employee Engagement programs, Ross Learning Marketplace programs and development and support of HR processes in the areas of HRIS, payroll & benefit administration and associate relations.
ESSENTIAL FUNCTIONS:
Corporate Social Responsibility, Communications and Associate Engagement
• Manage relationships with community partners, identify new local partners in line with CSR Mission Statement
• Manage CSR and Associate Engagement events, organize fundraisers and drives
• Identify creative ways to expand associate participation
• Manage communication for events utilizing company branding
• Act as a liaison between Corporate CSR and NYBO CSR teams
• Track volunteer event hours and participation
• Manages associate engagement projects and activities including LABO events and monthly anniversary and birthday celebrations
HR, Payroll and Benefits Administration:
• Manage ServiceNow case management system; work with Associate Relations to maintain records relating to: corrective actions, terminations and leaves of absences
• Provides guidance to employees on all HR related policies, procedures and general questions in a timely manner (i.e. Payroll, Benefits/Commuter and Time Off/Leave of Absences etc.)
• Interpret and resolve benefit and payroll issues using all available resources in a timely manner.
• Maintain employee personnel files (including medical and confidential) files
• Manage non-exempt payroll administration using the Kronos (“MyTime”) system to ensure that associates are paid accurately
• LOA and Return to Work Processing
• Manage Open Enrollment and wellness events coordination and execution
• Manage Change of Status (COS) process to maintain accurate employee records
On-Boarding:
• Ensure new hire information has been entered into PeopleSoft and other HR systems accurately
• Extend welcome email
• Responsible for conducting all below Director day one new hire orientations
• Liaison with Operations and Staffing to ensure all operational systems are available for all new hires prior to start date
Compliance & Governance:
• Understanding of compliance to Ross policies / procedures and legal
• Manage Conduct Code of Conduct and Non-Harassment training compliance, reporting and training logistics
• Manage the I-9 and policies sign-off compliance / audit process for the Los Angeles Buying Office
Learning and Development
• Manage LABO Master Training Calendar
• Partner with Learning and Development team to identify candidates for workshops, classroom trainings and system training
• Plan and schedule on-boarding for new hires, in conjunction with Merchant Training Team and hiring supervisors
• Coordinate all classroom training and manage the participants invites process
• Track and analyze completed orientations and present call outs and recommendations to Associate Relations
• Serve as central source of information for all workshops and resolve day-to-day inquires
COMPETENCIES:
• Analysis & Judgment • Communication / Listening
• Customer Service • Credibility & Trust
• Planning & Organizing
• Initiative • Interpersonal Skills
• Performance Standards / Qualities
• Analysis & Judgment • Communication / Listening
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Minimum of 2-3 years of exempt level Human Resources or related experience
• BA/BS preferred
• Proficiency at an intermediate level in Windows Microsoft Excel, Word and PowerPoint
• Strong communication skills (both oral and written)
• Ability to exercise independent judgment and problem solving skills
• Ability to work well under the pressure of deadlines
• Ability to work independently
• Minimum of 2-3 years of exempt level Human Resources or related experience
• BA/BS preferred
• Proficiency at an intermediate level in Windows Microsoft Excel, Word and PowerPoint
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
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