Engineer I, Digital Asset Management

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The DAM Solutions engineer is responsible for the engineering customization and ongoing enhancement implementations for our Digital Asset Management (DAM) platform and custom solutions. This role will report to the Technical Manager on the End User Productivity Digital team. They will work with multiple technical teams, such as architecture, security and business analysts. In addition, they will interface with business departments, such as Merchants and Marketing.


• Drive technical priorities and owns delivery responsibility for DAM platform and solutions

• Coordinate cross team dependencies and collaborates between various groups to design solutions and resolve technical issues

• Establish naming convention and metadata taxonomy

• Design imaging workflow for high volume digitization project in high volume production environments

• Provide hands-on aid with complex technical solutions

• Establish workflow protocols that improve image quality and increase productivity of teams working with digital assets

• Engage with business and other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements; helps estimation of costs and effort of work items

• Commit to achievable and realistic goals and includes required stakeholders in the estimation / planning process to obtain diverse perspectives

• Lead the technical design of the product or platform and ensure that the prescribed architecture, security, development best practices

• Manage Asset traffic control; understands image quality control and databasing

• Provide level 3 escalation support for overall DAM platform


• Building Effect Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Problem Solving

• Dealing with Ambiguity

• Customer Focus


• Bachelor's degree in any engineering or imaging/arts technology OR 5-7 years of software development experience with digital asset management tools

• Extensive hands-on experience with the Digital Asset Management technologies

• Ability to analyze and solve complex problems

• Excellent written and verbal communication skills

• Excellent attention and orientation toward meticulous work
Preferred Qualifications:

• 5+ years of experience as a Technical Architect/Engineer for Digital Asset Management Solution

• Deep understanding of cloud based Digital Asset Management tools, preferably Bynder or Adobe

• Experience building Media management workflows and developing custom use cases

• Experience working with cross-functional teams, preferably Marketing

• Understanding of how OTMM integrates with other enterprise production and systems

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.