Director of Transportation Strategy, Systems & Support

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


This position is responsible for the planning, developing and execution of all assigned Transportation projects and initiatives including process improvement and cost reduction/control projects. This position is responsible to maintain and progressively improve the Transportation supply chain activities representing an annual freight budget exceeding $1B while controlling risks. Responsible to evaluate opportunities to simplify Transportation processes, improve performance metrics and to identify efficiencies.
Additional responsibilities include partnership with Transportation Operations, Transportation Administration, Strategic Sourcing, Network Strategy and other key internal and third-party resources as appropriate to provide cross functional support.
Responsible to manage relationships with external consultants, contractors, and vendors where appropriate. Responsible to manage internal cross functional subject matter experts to support ultimate project goals and objectives as appropriate.
Strong project management, partnership and communication skills are mandatory. The candidate will also need an entrepreneurial mindset with the ability to identify and develop business cases to promote support to pursue new opportunities.

  • Responsible for providing project management for all Transportation or Transportation related (examples include IT upgrades, process improvement initiatives, 3rd party projects and cost savings initiatives as assigned.
  • Specific activities include: Proactive development and management of annual project/initiatives event plans, detailed project plans, roles and responsibilities, measuring project performance to timelines, milestones and goals, managing project scope, project schedules, validation techniques, tracking and managing costs, coordinating and facilitating project updates with project team members, steering committees and executive sponsors.
  • Responsible to work with Transportation and other functional areas including Merchandising, Planning and Allocations, Finance, Store Operations, Business Solutions, and Distribution Centers to identify, develop and implement opportunities impacting performance metrics, stability, scalability, efficiencies, costs and controls of the Logistics Supply Chain.
  • Responsible to ensure accurate documentation and controls including project planning, implementation plans, procedural documentation, tracking and performance metrics. Clearly define controls to ensure success after transition to execution phase
  • Responsible for administrative, analytics and support activities to include, not limited to; contract management, bid events, TMS and Pool Shipper tool selection, set up, maintenance, evaluations and upgrades; systemic rate maintenance and uploads, etc as assigned by VP Logistics Strategy & Support.
  • Perform all projects requested by the VP- Logistics Strategy & Support

  • Analysis and Judgment
  • Builds Organizational Capacity
  • Leadership
  • Communication
  • Credibility and Trust
  • Drive Results
  • Negotiation
  • Confronting Tough Issues

  • 10 years transportation operations or procurement and Transportation Management experience.
  • Bachelor or MBA Degree in Transportation, Logistics, or Business related preferred
  • 10-15 years prior transportation management experience, TMS expertise preferred
  • 4-6 years retail transportation experience a plus
  • Specialized transportation expertise with insurance requirements, claims, hazardous materials, food transport, trailer leasing, and fleet management
  • 5 years manager level experience.
  • Transportation insurance and claims experience.
  • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company.
  • Logistics background within retail industry.
  • Working knowledge of MS Windows, Word, Excel, and Access
  • Skillful negotiator
  • Experience with hands-on utilization of current supply-chain software applications and systems


Job requires ability to work in an office environment, primarily on a computer. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, handling objects with hands, lifting up to 10 lbs., etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.


Sr Managers - Transportation
Managers - Transportation
Exempt and non-exempt support staff


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.