Director, Diversity, Equality and Inclusion (DE&I)


The Director, DE&I is responsible for managing DE&I within the Corporate, Stores, and Distribution Centers, business units. The Director will lead the development of DE&I plans, processes and programs, ensuring DE&I needs are achieved within each business unit. This position will work in collaboration with senior leaders, Talent Management professionals, HR Business Partners, and other Associates to ensure the successful implementation and execution of Company-wide and business unit Diversity, Equality and Inclusion Strategies.

  • Provide a high level of DE&I and associate relations guidance and support to Business Unit senior leaders, Human Resources Business Partners, Recruiters and Talent Management Professionals.
  • Oversee and ensure the successful design, implementation and management of business unit Diversity, Equality and Inclusion Strategies and Action Plans.
  • Pro-actively identify potential DE&I challenges and partner with leaders as appropriate to design, execute and manage solutions.
  • Partner with Human Resources professionals to design, develop and implement Business Unit specific, DE&I processes and initiatives including creation and execution of recruitment, retention and inclusion strategies, action plans, etc.
  • Serve as DE&I training subject matter expert and partner with Talent Management to design, implement and facilitate trainings and presentations on unconscious bias, inclusive leadership, and other DE&I topics.
  • Provide DE&I support and guidance to DE&I Sponsors and DE&I Council members.
  • Support and lead as necessary DE&I data reporting and analytics.
  • Advise, lead and execute plans for celebrations and recognition.
  • Identify effective coordinate DE&I external partnerships.
  • Partner with Corporate Social Responsibility to coordinate and manage DE&I related donations.
  • Serve as a Corporate, Stores, and Distribution Centers DE&I Champion by modeling best practice behaviors.
Employee Resource Groups (called Community Network Groups at Ross)
  • Provide effective support, guidance, and oversight to Corporate, Stores and Distribution Centers CNGs leaders, ensuring alignment and integration of CNG action plans, budgets and programming with business, DE&I vision, objectives and actions.
  • Support CNG operation including CNG implementation, member on-boarding, training, events, and adherence to guidelines and templates; oversee strategy and work to ensure consistent execution across business units.
  • Monitor CNG performance metrics and leverage data analytics to identify opportunities and provide recommendations to drive DE&I and business outcomes.
Project Management
  • Provide project management leadership and use tools/processes for pro-actively defining project objectives, key stakeholders, timelines and major milestones and tasks, as well as prioritization of project in relation to others.
  • Lead DE&I research efforts to benchmark with external and internal stakeholders to understand inclusion, diversity, and organizational culture trends and best practices.
  • Responsible for the creation and maintenance of process documentation.
  • Proactively troubleshoot potential issues and recommends solutions
  • Serve as a representative and/or lead on assigned project teams.
  • Consult with all levels of the organization to accurately gather and analyze data as it relates to DE&I and HR processes
  • Other duties as assigned.
  • Building Effective Teams
  • Business Acumen
  • Collaboration
  • Manages Conflict
  • Plans, Aligns and Prioritizes
  • Communicates Effectively
  • Organizational Agility
  • Ensures Accountability and Execution
  • Bachelor’s degree
  • A minimum of seven (7) years relevant professional work experience as outlined above.
  • Has successfully demonstrated strong influence and negotiation skills
  • Excellent command of contemporary diversity, equity, and, inclusion concepts and issues (e.g., recruitment and retention, access and equity, the educational impact of diversity, policy and legal dynamics of diversity, etc.).
  • Successful record of leadership and experience in advancing equity, diversity, and inclusion within a complex organization
  • Proficiency in MS Office 365 – Word, Excel, PowerPoint and SharePoint

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.


None at this time

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.