Coordinator, Office Operations

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!


To provide varied and complex administrative assistance in support of the hiring and onboarding process within Allocation. Support department communication and maintain and manage confidential contacts and org charts. Responsible for assisting in the recruiting and staffing reporting, new hire set-up and onboarding training schedule. Supports the communicate effectively with staff at all levels, across all departments, in a fast-paced environment. Ensure all day-to-day activities are resolved by maintaining ongoing communication, organizing all routine departmental activities and handling special projects as needed.


• Maintain and update Allocations Recruiting Tracker report, and other recruiting metrics to ensure candidate records are complete and that the recruitment process is accurately tracked. Coordinate with hiring manager and recruiting to ensure information is accurate and up-to-date

• Assign, manage and maintain cubical assignments as needed to support new hires, internal promos and lateral moves

• Develop and coordinate onboarding schedule for new hires, including outlook scheduling (as needed)

• Review and edit new hire organizational announcements for executive approval.

• Deliver Allocation overview training, coordinate development of training materials and / or video production of select training materials

• Support department communication through the use of our Allocation Portal, Yammer Weekly Newsletters and through the coordination and development of Department Meeting materials

• Support Allocation engagement activities through the coordination, planning, communication, and participation of key events (e.g., Ross Cares, Wellness Week)

• Manage and maintain confidential employee information including contact information, Department phone lists, Org Charts, LOA status and outlook distribution lists to include new hires, promos, lateral moves and separated employees

• Interface with executives/officers and their support staff as necessary to ensure appropriate flow of information.

• Take appropriate authorized action in the absence of the Executive Assistant to the Allocation Leadership Team, to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of the absence

• Assist with Allocations annual equipment purchase as a part of our "refresh" program. Requests equipment quotes and assists Office Operations Manager with Purchase Orders to establish the annual equipment budget.

• Independently compose memos, emails and other correspondence.

• Other duties as assigned


• Communicates Effectively

• Ensures Accountability & Execution

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes

• Customer Focus

• Learning on the Fly


• Minimum of 3 to 5 years of related professional experience.

• College degree preferred.

• Communicate effectively with co-workers and senior level executives to exchange and convey information; maintain confidentiality of privileged information obtained in the course of work.

• Proven experience working in a fast paced, high-energy, demanding, multitasking environment while ensuring a high quality of work.

• Ability to set priorities, organize own work, and exercise independent judgement.

• Demonstrated ability to organize high volume of detail.

• Excellent verbal and written communication skills.

• Proficiency at an intermediate level in MS Office Suite, specifically: (Word, Excel, Outlook, PowerPoint)

• Ability to meet deadlines


Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.




This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.