Business Analyst, Insights


As a member of the Business Insights team, the Business Analyst will play an important business facing role by being a central point of contact. The BA will partner closely with IT to ensure that reports and data analysis get constructed based on business requests. Key responsibilities include learning the business requirements, understanding functional context of the requests, and appropriately building reports and analysis within the available reporting platforms.


  • Requirement Gathering and Data Validation
    • Analyze business objectives of the stakeholder and develop solutions to address their business needs
    • Collaborate with key stakeholders to define the project phase plans
    • Document functional and other requirements based on customer or business partner feedback on moderately complex projects.
    • Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
    • Write queries (SQL, MDX, etc.) to research and understand the data structure.
    • Work with IT/technical resources to translate business requirements; ensure that the dataset/cube are built per requirement.
    • Manage issue escalation and resolution during the data validation phase.
  • Report Development and Delivery
    • Develop an understanding of strengths/limitations of various tools and technologies available. Suggest alternate methods of data presentation.
    • Leverage the available reporting tools (MicroStrategy, Excel/SSAS, etc.) to create reports, confirm the data integrity via thorough testing.
    • Align on the report delivery strategy and ensure the delivery per SLA.
    • Lead the pilot effort of new reports and dashboard prior to the deployment and work with IT to incorporate their feedback into the final version of the deliverable.
    • Collect user feedback, and provide support as needed.
    • Lead post deployment validation as instructed by project leadership or management.


  • Analysis and Judgment
  • Drive for Results
  • Business Acumen
  • Interpersonal Effectiveness
  • Communication
  • Technical Competence with data gathering
  • Customer Service
  • Presentation and training abilities


  • Bachelor’s Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • 3-5 years’ experience in the Retail industry, report building, or equivalent work experience
  • Ability to understand and apply instructions or suggest alternate proven methods to move projects forward
  • Ability to follow established practices, policies and procedures
  • Ability to build stable working relationships
  • Strong communication skills
  • Very strong understanding of productivity suite software (i.e., Microsoft Office)
  • Strong analytical skills
  • Able to create simple to complex analytical solutions
  • Ability to take an abstract analytical problem and break it down into actionable tasks

Preferred Qualifications:

  • Suitable level of working Retail business knowledge (Buying and Planning)
  • Hands on experience with BI tools (i.e. MicroStrategy, Microsoft SSAS, etc.)
  • Strong SQL or other database query skills preferred


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.


This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.