Business Analyst, Business Information

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Business Analyst, Business Information

About Ross Stores, Inc.

Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

As part of the Ross family you will experience:
  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:

About this opportunity:

As a member of the Business Information team, the Business Analyst will play an important business facing role. In this role, the Business Analyst will work directly with our business partners gathering data/reporting requirements, working with our IT partners in determining the best solution and supporting the testing and delivery process. The Business Analyst will also support the full BI Request Management process and will follow the requests from submission to delivery.

  • Information Management:
    • Gain a solid understanding of the business reports and tools
    • Develop an understanding of the strengths/limitations of the various tools and technologies available. Suggest alternate methods of data presentation
    • Gather and document business requirements for report and data requests
    • Leverage the available reporting tools, confirm the data integrity via thorough testing
    • Lead creation and review of all test-related deliverables including test approach, test scenarios, test cases/conditions, scripts and results
    • Routinely manage user acceptance testing for moderately complex projects and obtain sign-off from the business
    • Develop training materials and job aides to support reporting rollouts
    • Identify and mitigate any project related risks
  • Relationship Management:
    • Develop partnerships acting as a liaison between the technical and business teams to understand, troubleshoot, interpret and provide guidance on reporting and data needs
    • Facilitate meetings, issue tracking/resolution, escalation etc. as you follow a report/data request from submission through to delivery
    • Lead training classes, collect user feedback, and support the users as needed
    • Lead post deployment validation as instructed by project leadership or management

Who you are...
  • You have a Bachelor's Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
  • You have 3-5 years' Retail experience in the business, business support or equivalent work experience
  • You have the ability to understand and apply instructions or suggest alternate proven methods to move projects forward
  • You have the ability to follow established practices, policies and procedures
  • You have the ability to build stable working relationships
  • You have strong communication skills
  • You have strong analytical skills
  • You are able to develop simple to complex analytical solutions
  • You have the ability to take an abstract analytical problem and break it down into actionable tasks

Perks and Benefits of joining our team....

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....

* eligibility may vary based on level and tenure, subject to change