Art Director



About Ross Stores:

Ross Stores, Inc. is an S&P 500, Fortune 500 and Nasdaq 100 (ROST) Company headquartered in Dublin, California, with fiscal 2017 revenues of $14.1 billion.  The Company operates Ross Dress for Less® ("Ross"), the largest off-price apparel and home fashion chain in the United States with 1,409 locations in 37 states, the District of Columbia and Guam. The Company also operates 213 dd’s DISCOUNTS® locations in 16 states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings.


The company’s merchandise mix and assortments are constantly evolving as merchants and planners focus on what customers want to buy and respond by delivering great discounts on a wider variety of name brand merchandise. With its solid management team, proven off-price concept, strong cash flow and return on equity, Ross is ideally positioned to successfully execute its growth strategies.


At Ross you will find:

  • A career that fits you
  • Teamwork
  • Amazing culture and people
  • Big company with a family feeling
  • Customer focus

Are you ready for the next big move in your career? We look forward to hearing from you!


The culture demands hands-on, close engagement at all levels, and the ability to think and act strategically. Within this culture, there are many opportunities to attain and even exceed personal goals quickly while partnering with professionals across multiple categories.  This creates a win-win culture with a rigorous standard of performance for everyone. 


Structured for growth and profitability, individuals are measured on performance rather than process.  What this yields is an environment that is invigorating and offers a clear, compelling reward system for the team. 


Additional information is available at:

About this job:


The Art Director will oversee end to end management of the creative design team to enhance the overall value of Ross and dd’s Home product.




  • Lead design projects including Packaging and Graphics; including private label creation, extensions and refreshes; new unbranded packaging initiatives, graphic design for product.
  • Manage the creative briefing process for all major design projects; ensuring that design deliverables meet requirements and objectives of each brief.
  • Provide art direction for new product graphics, DesignLite. Ensure product graphics align with merchant creative brief; share learnings and process improvement recommendations with supervisor.
  • Ensure brand integrity is maintained in packaging design across all private branded packaging (bird’s eye view of all designers’ work)
  • Identify and present key market trends (packaging substrates, print processes, color and design trends) applicable to the business; and translate them into executable Ross packaging
  • Provide high level art direction for photo-shoots; Train designers to provide shot direction and execute high quality photography for packaging
  • Oversee packaging and graphic design from concept to final production; providing creative direction on all projects.
  • Align team priorities with the business objectives to deliver high quality work on-time.
  • Develop and implement process for vetting designs internally before presenting to the business.
  • Provide creative solutions in meetings, as needed, to resolve design challenges between the Packaging Design team and merchants.
  • Manage large packaging projects including costing exercises, design template creation, centralized printing, etc;
  • Ensure team adheres to current processes, identifying opportunities for continuous improvement; create and propose process and tools to support design operations.
  • Evaluate design team to understand current capabilities; recommend areas of focus based on ability to flex between packaging and graphic design.
  • Manage and train team of designers; develop skills as needed to ensure flexibility; recommend development plans for each designer.
  • Delegate projects to designers, setting a clear picture of desired results. (i.e. teach team how to approach projects, present/ sell communicate their designs to the business, how to diversify designs)
  • Set milestone calendar and timing expectations for major design projects incorporating brief, internal and external reviews that hit desired product delivery timeframe
  • Adjust to shifting priorities and the dynamic retail environment by flexing the team as needed to hit key milestones and deadlines
  • Challenge teams to share inspiration, collaborate, stay on current trends and be able to weave them into their projects
  • Develop strong collaborative relationships with cross-functional team leadership with a focus on merchant partners.
  • Work cross-functionally to ensure projects adhere to calendar and communicate any risks or downstream implications
  • Serve as a key point of contact and resource for overseas partners on major packaging or graphics-related projects or inquiries


Desired Skills and Qualifications


  • Bachelor’s degree in Packaging Design, Graphic Design, or related field.
  • Minimum 10 years of direct experience designing and managing packaging and graphics at a large retail or wholesale company.
  • Proven leader and effective team manager
  • Strong ability to collaborate with other colleagues.
  • Strong aesthetic leadership; ability to inspire team
  • Enjoys a diverse range of Design projects
  • Thrives in a fast-paced environment
  • Maintains composure under pressure
  • Proven track record of leading design projects that are on-brief, on-time and cost effective
  • Highly Proficient with Adobe Illustrator, Photoshop and InDesign
  • Knowledge and/or experience with design for off price retailers or vendors a plus
  • Knowledge and/or experience with packaging construction and/or engineering a plus