Company: Ross Stores
Job Number: 13658000
Location: Rancho Cordova, CA
Date Posted: 4-29-2017
GENERAL PURPOSE: Customer Service Loss Prevention (Protection of Company Assets and Safety) SUPERVISORY RESPONSIBILITIES:
The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate must actively strive to create a customer-focused shopping environment. The Associate welcomes customers with a friendly greeting and eye contact, ensures proper merchandise presentation, operates the cash register in accordance with policies and procedures, maintains a clean work area at all times and treats fellow associates with courtesy and respect. The Associate also provides customer service according to all Ross customer service guidelines. The Associate may be required to work in various store functions including but not limited to Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry, Customer Service, Markdowns, Recovery/Sizing, Cashiering, Merchandising, etc. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.
Understands the Loss Prevention Awareness program, the Shortage Highway and the SPS position.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Loss Prevention (Protection of Company Assets and Safety)
Ross is an equal employment opportunity employer committed to the hiring, acceptance and appreciation of every individual. FULL STATEMENT.Back to top
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Ross is an equal employment opportunity employer committed to the hiring, acceptance and appreciation of every individual. FULL STATEMENT
Working at dd’s is fun. There is no typical day, and each one poses a different challenge. It’s good to know that dd’s doesn’t just care about sales. It cares about people first. They truly are committed to their employees. They are also committed to their development, and recognize the impact they have on the business.
District Manager, dd’s
The best experience is when customers say how much they love shopping at Ross and how the employees are so friendly and helpful. This is a fun and friendly environment, and Ross is always willing to train and teach you new things. I’ve learned to manage a group of people and deal with difficult situations. In just a few years, I moved up from Sales Associate to Area Supervisor.
Area Supervisor, Ross